Principal Customer Success Manager
vor 3 Wochen
Principal Customer Success Manager – Eightfold AI Eightfold was founded with a vision to solve for employment in our society, leveraging artificial intelligence to transform how individuals and organisations think about skills and career decisions. Eightfold offers the industry’s first AI‑powered Talent Intelligence Platform, helping organisations plan, hire, develop and retain a diverse workforce. The Principal Customer Success Manager role at Eightfold is responsible for our customers’ post‑sales and implementation journey, focusing on helping them achieve their business outcomes and continually driving value from the Eightfold Talent Intelligence Platform. You will become a trusted advisor, helping customers navigate digital transformation and use big data, AI, and deep machine learning to redesign talent acquisition, engagement, and empowerment. You will also be the voice of our customers back to Eightfold. Responsibilities Evangelise Eightfold products with customers and ensure they maximise product value. Monitor product adoption & business outcomes, identify opportunities for improved usage and impact, and see those opportunities through with the customer. Unblock internal escalations by partnering with cross‑functional teams including product, engineering, delivery, support, and sales. Build a deep understanding of your customer’s business and HR challenges; serve as a thought partner on strategy development and the role Eightfold can play. Build relationships and credibility with key contacts at all levels; proactively identify contact gaps and work cross‑functionally to foster new relationships. Stay abreast of Eightfold product releases, roadmap, and the broader HR tech landscape. Influence Eightfold’s strategic direction by understanding customer business, challenges, desired outcomes, and requested product features. Drive customer satisfaction through impeccable execution & strategic value add, guaranteeing customer renewal. Must Haves 5+ years of experience in management consulting, functional HR talent acquisition/talent management, customer success, or account management. Nice To Haves 8+ years of experience in management consulting, functional HR talent acquisition/talent management, customer success, or account management. Experience with AI/ML technologies in the HR space or at a fast‑growing technology/SaaS company. Excellent problem‑solving in complex, multi‑stakeholder situations. Top‑level data analysis and synthesis. Close attention to detail, basics of project management, and ability to keep multiple trains running at once. Strong verbal and written communication skills. Experience with public speaking, webinars, and conferences. In addition to a competitive base salary, this position is also eligible for equity awards, benefits, and a discretionary biannual bonus. Compensation is determined by experience, skills, and geographic location. Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Other | Industries: Software Development #J-18808-Ljbffr
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Principal Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Eightfold AI VollzeitGet AI-powered advice on this job and more exclusive features. Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who the individuals are and the strength of their network, vs. their potential. Eightfold leverages artificial intelligence to transform...
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City of Melbourne, Österreich Atlassian VollzeitA leading software company is seeking a Senior Principal for Customer Success to enhance strategic relationships with large, complex clients. The role requires 12+ years of experience in customer success with a focus on Korean-speaking clients. Responsibilities include improving product adoption and ensuring measurable outcomes through a strategic...
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Senior Principal
Vor 7 Tagen
City of Melbourne, Österreich Atlassian VollzeitSenior Principal - Customer Success, Strategic Accounts - Korean Speaking Apply for the Senior Principal - Customer Success, Strategic Accounts - Korean Speaking role at Atlassian . Overview Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their...
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Senior Principal
Vor 3 Tagen
City of Melbourne, Österreich Atlassian VollzeitSenior Principal - Customer Success, Strategic Accounts – Korean Speaking Apply for the Senior Principal - Customer Success, Strategic Accounts - Korean Speaking role at Atlassian. Overview Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their...
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Senior Principal, Strategic Customer Success
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Council of the City of Sydney, Österreich Atlassian VollzeitA leading software company located in Sydney is seeking a Senior Principal for Customer Success, requiring fluency in Korean. The role focuses on building relationships with key executives in strategic accounts to drive product adoption and measurable outcomes. Candidates should have over 12 years of experience in Customer Success or consulting, with...
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Principal Customer Success Manager, Enterprise
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Council of the City of Sydney, Österreich Atlassian VollzeitPrincipal Customer Success Manager, Enterprise (Public Sector- Australia/NZ) Position located in Sydney, New South Wales, Australia, with flexibility for remote work in APAC. Working at Atlassian Atlassians may work from home, in office, or a hybrid arrangement. We support a balanced work/life approach and hire talent wherever we have a legal entity....
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Principal Tech Services Officer
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City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Customer Success Manager
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City of Melbourne, Österreich RLDatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America . RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest...
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Customer Success Manager
Vor 7 Tagen
City of Melbourne, Österreich Rldatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care...
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Customer Success Manager
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City of Melbourne, Österreich Recordpoint VollzeitScope We are seeking a proactive and customer‑centric Customer Success Manager (CSM) to drive adoption, value realization, and long‑term success for RecordPoint's customers in APAC. Responsibilities Play a leading role in the end‑to‑end post‑sales customer lifecycle, from onboarding through adoption, value realization, renewal and expansion....
