Guest Service Associate
vor 2 Wochen
Join Hilton as a Guest Service Associate to deliver exceptional guest experiences from check-in to check-out while supporting front office operations. Your Role Here’s what you will be doing: Provide reception services for Guests, ensuring an exceptional experience from check-in through check-out Complete audits as required Achieve positive outcomes from Guest queries efficiently and timely Ensure efficient reception experience including check-in/out and audit procedures Keep Guest Service Manager informed of relevant guest and departmental feedback Demonstrate high-level customer service at all times Attend training courses and assist with Night Team training and development Maintain knowledge of hotel room categories, rates, packages, promotions, and general product knowledge Maximize room occupancy using up-selling techniques to promote hotel services and facilities Follow correct procedures for acceptance of foreign currencies, credit cards, and cash per hotel credit policy Comply with hotel security, fire regulations, and health and safety legislation Operate front of house equipment and property management systems according to policies and procedures Adhere to company brand standards Assist other departments as necessary About You The company is looking for: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering high-level customer service Excellent grooming standards Calm, efficient, organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with Guests Professional manner emphasizing hospitality and guest service Ability to work independently and as part of a team Competent IT proficiency Advantageous: previous cash handling experience Advantageous: Front Office/Concierge experience in hotel, leisure, or entertainment sectors Advantageous: conflict resolution experience Training & Development Attend appropriate training courses as required Assist with Night Team's training and development efforts This job may close before the stated closing date, you are encouraged to apply as soon as possible Report this job #J-18808-Ljbffr
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Guest Services Assistant
Vor 2 Tagen
Alice Springs, Österreich Alice Village (Outback Parks and Lodges) VollzeitAlice Village (Outback Parks & Lodges) – Alice Springs NT Guest Services Assistant As a Guest Services Assistant, you will play a key role ensuring guests enjoy a comfortable, clean, and welcoming environment. You’ll be involved in a variety of tasks including housekeeping, front‑of‑house duties, and general guest support. Benefits & Responsibilities...
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Guest Services
Vor 4 Tagen
Alice Springs, Österreich Alice Village (Outback Parks and Lodges) VollzeitA remote accommodation provider located in Alice Springs is looking for a Guest Services Assistant to ensure guests enjoy a clean and welcoming environment. Responsibilities include customer service, housekeeping, and supporting kitchen operations. Ideal candidates have a Certificate III or relevant experience, alongside preferred skills such as first aid...
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Casino Gaming Floor Attendant – Payouts
Vor 2 Tagen
Alice Springs, Österreich Lasseters VollzeitA dynamic casino in Alice Springs is seeking a full-time Electronic Gaming Attendant to be the welcoming face of the gaming floor. This role involves assisting guests with payouts while ensuring a safe and enjoyable environment. Ideal candidates should possess a friendly attitude, strong customer service skills, and the flexibility to work nights and...
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Restaurant Team Lead: Elevate Guest Experience
Vor 4 Tagen
Alice Springs, Österreich Hungry Jacks VollzeitA popular fast-food chain is seeking an Assistant Manager in Alice Springs to lead a team dedicated to exceptional guest service. The successful candidate will execute promotional activities, manage stock, and oversee employee development. Comprehensive training and competitive pay, including bonuses for public holidays, are offered. Ideal candidates will...
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Dialysis Clinic Patient Care
vor 1 Woche
Alice Springs, Österreich Fresenius Medical Care North America VollzeitA healthcare services provider in Alice Springs seeks a Patient Assistant to support nursing staff through non-clinical duties in a dialysis clinic. Responsibilities include maintaining cleanliness, assisting with food delivery, and monitoring stock levels. Candidates should possess knowledge of hygiene principles, effective communication skills, and...
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IHG Front Office Supervisor
vor 2 Wochen
Alice Springs, Österreich Crowne Plaza Alice Springs Lasseters VollzeitExperienced IHG and Opera (PMS) system operator! We seek an experienced IHG and Opera (PMS) competent leader to join Crowne Plaza Alice Springs Lasseters, Iris team, a dynamic, progressive, confident team. The Front Office Supervisor ensures the efficient and profitable operation of the hotel reception. Develop and maintain IHG service procedures and...
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Retail Stock
Vor 4 Tagen
Alice Springs, Österreich Pacific Manpower Solutions VollzeitA local tobacconist in Alice Springs is seeking a dedicated Store Person to manage stock, provide exceptional customer service, and ensure compliance with health and tobacco regulations. The role includes receiving and organizing stock, maintaining cleanliness and organization, assisting customers, and following legal requirements related to tobacco...
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Electronic Gaming Attendant
Vor 2 Tagen
Alice Springs, Österreich Lasseters VollzeitElectronic Gaming Attendant Join the dynamic team at Lasseters Casino in Alice Springs! As an Electronic Gaming Attendant you'll be the welcoming face of our gaming floor assisting guests handling payouts ensuring a safe and fun environment and supporting your team. We are looking for a full-time attendant What you’ll bring : Friendly positive attitude and...
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Electronic Gaming Shift Manager
vor 2 Wochen
Alice Springs, Österreich Crowne Plaza Alice Springs Lasseters VollzeitLasseters in Alice Springs is looking for: Electronic Gaming Shift Manager $70,000 – $80,000 per annum (depending on skills and experience) Join Lasseters Casino as an Electronic Gaming Shift Manager and lead our gaming floor operations for the electronic gaming areas. In this role, you’ll oversee day-to-day activities, manage a motivated team, and...
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Bar & Breakfast Supervisor - Growth & Perks
vor 1 Woche
Alice Springs, Österreich Crowne Plaza Alice Springs Lasseters VollzeitJoin a dynamic and vibrant team at a renowned 4.5-star hotel casino in the heart of Australia! As a Food & Beverage Supervisor, you will play a crucial role in delivering exceptional service and creating memorable experiences for guests. This position offers opportunities for professional development and a supportive work environment. Enjoy perks like...