Director, Operations

Add expected salary to your profile for insights Location: Flexible across AustraliaEmployment: Full‑time, PermanentMust have valid Australian work rights Lead strategic, high‑performing operational functions that enable global impact. Drive organisational excellence across multi‑country operations in a values driven international development business. Make an impact where it matters Tetra Tech International Development is a leading consulting firm working with governments, development partners, and communities to solve some of the world’s most complex challenges. For over 40 years, we have delivered programs that strengthen systems, support stability, and improve lives across the Indo‑Pacific and beyond. As we continue to grow, we are seeking a senior operations leader to shape the strategic direction, systems, and performance of our global operations platform. The Opportunity The Director, Operations provides strategic oversight, leadership, and governance across all operational functions, ensuring that Tetra Tech’s systems, processes, and capabilities are efficient, compliant, scalable, and aligned with our organisational goals and client expectations. This senior role leads multi‑country operational frameworks, including compliance, risk, insurance, travel, facilities, and offshore office management, while championing continuous improvement and operational excellence across our international development portfolio. You will work closely with the Executive General Manager, Operations & Program Management, senior leaders across Australia and overseas, and our program delivery teams to build high‑performing, values aligned operational foundations that support sustainable growth. This is an exceptional opportunity for a seasoned international development leader to influence organisational direction and strengthen operational resilience across diverse, multi‑location environments. What You’ll Do Strategic Leadership & Organisational Alignment Provide senior leadership across all operational functions, ensuring alignment with organisational strategy and client needs. Advise on systems optimisation, operational realignment, and opportunities for improved coherence across pursuit and delivery. Champion cross‑functional collaboration to drive integrated, sustainable solutions. Manage a team of operations experts, ensuring an inclusive and collaborative work environment. Operational Excellence & Compliance Oversee offshore office operations, including leases, compliance, operational systems, and organisational risk management. Lead insurance strategy, governance, procurement, and compliance across multiple countries and programs. Maintain and strengthen the enterprise risk framework, ensuring proactive risk identification and mitigation across operational, financial, legal, and reputational domains. Ensure alignment with legal, regulatory, contractual, ethical, and donor requirements. Lead continuous improvement initiatives focused on quality, efficiency, cost‑effectiveness, and future growth. Design and implement scalable operational models and technology‑enabled systems that support evolving program needs. Corporate Operations & Travel Management Oversee corporate travel policy, systems, and processes, ensuring safety, mobility, and compliance. Manage onshore and offshore facilities and leases in accordance with organisational policy. About You You are an accomplished senior operations leader with extensive experience in international development or a similar complex global operating environment. You bring a strategic mindset, a collaborative leadership style, and a strong commitment to building safe, inclusive, high‑performing workplace cultures. You will bring: Experience & Qualifications Senior operational management experience in international development, ideally at functional, regional or country director level. Demonstrated success managing multi‑million‑dollar budgets (or equivalent), multi‑location operations, and complex organisational systems. Expertise in compliance, risk, insurance, travel operations, and change management. Experience working in multicultural, multi‑country settings with diverse teams with strong cultural competency. Skills & Attributes Exceptional strategic thinking, analytical capability, and problem‑solving skills. Strong business acumen and ability to align operations with financial and strategic priorities. Excellent communication, negotiation, and stakeholder engagement skills. Demonstrated ability to lead and inspire teams at all levels. Commitment to Tetra Tech’s values, including safeguarding, diversity, inclusion, and child protection. How to Apply If this sounds like the opportunity for you, please click Apply for Job and submit your application. We’d love to hear from you. Please include: Your CV , and A cover letter (maximum two pages) outlining how your experience, skills, and attributes align with the selection criteria (found on the position description on Tetra Tech's Careers Website) Applications close: Sunday 01 February :59PM AEST Why Tetra Tech International Development? We are a values led organisation committed to flexible working, wellbeing, and creating positive impact. Our culture is grounded in collaboration, trust, diversity, and inclusion.Learn more about our purpose and values: Tetra Tech International Development is an equal‑opportunity employer and welcomes applicants of all cultures, genders, abilities, and experiences. We are committed to child safety, safeguarding, and the prevention of sexual exploitation, abuse, and harassment. Tetra Tech has a zero‑tolerance approach to sexual exploitation, abuse and harassment (‘SEAH’), child abuse and exploitation, modern slavery and safeguarding related retaliation, and this zero‑tolerance extends to inaction. Tetra Tech is committed to being a child safe organisation, and to promoting a culture that supports gender equality, and addresses the gendered drivers of violence against women and children. It is committed to fostering a culture where we prevent and respond decisively and appropriately to harm against people, and that all people are treated with dignity and respect, irrespective of country, project, or office where we work. This will require compliance with Tetra Tech’s Safeguarding and other Codes of Conduct and our associated safeguarding policies (Child Protection and Child Safety, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH) policy and procedure, and Modern Slavery). Any successful applicants will be required to undertake satisfactory referee and criminal record checks prior to being appointed to any position. #J-18808-Ljbffr