Medical Receptionist

Medical Receptionist - Aboriginal Health Service Urapuntja Health Service – Alice Springs NT Urapuntja Health Service Aboriginal Corporation (UHS) is seeking an experienced senior administrator for a temporary contract at our central health precinct located 270 kilometres NE of Alice Springs on the Urapuntja Homelands. Reporting to the Clinic Manager, the role is responsible for the daily administrative and IT functions of the Health Service including patient appointments/travel, Communicare database management and liaison with external IT provider, and supervision of administration/reception staff. We have modern infrastructure, exceptional team members, comprehensive benefits, conditions and pay. Our greatest asset is our Aboriginal Traditional Owners and our Aboriginal staff, who give wonderful guidance and support in every aspect of our service. About the role Support clinical team with timely coordination of test results, correspondence, and patient flow Welcoming patients and visitors with professionalism and empathy Managing appointment bookings, cancellations, and urgent clinical follow ups Maintaining accurate and confidential patient records in Communicare software Handling phone, email and front desk enquiries efficiently and compassionately. Benefits $45 - 50 per hour (dependent on level of experience) Comprehensive salary packaging which may include everyday living; meals and entertainment; mortgage and loans; electronic devices; novated leasing and superannuation Rostering conditions cost of air/road travel from/to Australian capital city paid by UHS Free Accommodation in the Urapuntja Health Precinct Comfortable, modern fully furnished accommodation situated in our beautiful and quiet Ghost Gum country Free mobile broadband and landline phone service Free utilities including power and water Fenced yard (pets permitted) Employee entitlements are subject to the Urapuntja Health Services Enterprise Agreement . About You Leadership experience to mentor and lead a diverse team Highly developed cross cultural communication skills and willingness to take cultural advice from Aboriginal staff. Awareness of/sensitivity to Aboriginal culture and history. Strong communication skills, both written and oral Effective use of Microsoft suite and ability to adapt to and learn new software packages Experience in using a Patient Information and Recall System preferred Strong adherence to document management procedures Persistent approach to time management and process improvement Demonstrated ability to establish effective collaborative relationships with internal and external stakeholders Flexibility and adaptability to changing workloads Demonstrated commitment to ongoing professional development Able to demonstrate a sound understanding of the challenges of working and living in a remote area, where flexibility and regular travel is required Ability to drive a manual vehicle, 4WD experience preferred National Police Clearance (within 3 months), approved COVID-19 vaccination and NT Ochre Card (working with children) is mandatory for this position. We will assist with application and cost of checks. Our Footprint and Facilities: The Urapuntja Health Service is in Amengernterneah, 23 km north of Arlparra, off the Sandover Highway. Our Health Service team (comprising Clinical, Facilities and Social Emotional Wellbeing Teams) provide services through our main clinic and Wellbeing Centre at Amengernterneah and as a mobile, outreach team, visiting 600-800 residents of 16 Homeland communities. The Health Service is set in an area of natural beauty, with comfortable accommodation for our staff including a well‑equipped and modern clinic, a Social and Emotional Wellbeing Centre, men and women’s centres, a mechanical workshop, and a gym. We are an organisation that values our staff, and we provide excellent conditions to acknowledge the important work that our health professionals, support staff and employees do. How to Apply Your application is to be submitted via this Seek advertisement and must include: a covering letter highlighting your related experience working in a similar role and your interest in this particular role a comprehensive resume detailing your previous experience and qualifications Applications welcomed immediately. Advertisement may close if suitable applicants are identified earlier. Aboriginal and Torres Strait Islander people are strongly encouraged to apply. #J-18808-Ljbffr