Licensing Officer

Location: Melbourne - CBD and Inner Metro suburbs Reference: VG/TLVLODEC2025 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place. We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you. The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers. We’re proud of the important work we do across Victoria. Want to be part of it? Utilise your administrative expertise to support the tobacco business licence application process. 1 x Fixed Term, Full Time opportunities until 30 June 2027 VPS Grade 2: $58,539 - $75,175 plus superannuation. The Department of Justice and Community Safety is seeking a Licensing Officer to provide a critical role within Tobacco Licensing Victoria. About the Business Unit The Department of Justice and Community Safety (DJCS) provides a range of government programs and services focused on improving community safety, victim services, regulatory services and crime prevention, and building strong collaboration across the justice system. Tobacco Licensing Victoria (TLV) was established to deliver the Government's commitment to implement a tobacco regulation and licensing scheme and is part of efforts to reduce the presence of illicit tobacco in Victoria. Victoria is implementing a tobacco business licensing scheme and regulator to strengthen tobacco regulation. Since 1 July 2025, tobacco retailers and wholesalers are able to apply for a licence to sell tobacco products, improving oversight and compliance. Additional functions under the Act, including enforcement and broader regulatory powers, will come into effect in February 2026. About the Role Initially reporting to the Senior Licensing Supervisor, the Licensing Officer will support the delivery of licensing functions, including: Adhering to frameworks and processes to deliver the tobacco licensing functions, which may include the administration and assessment of tobacco licence applications Consistent and high-quality service delivery The role operates within a complex and dynamic environment that requires an organised approach to effective stakeholder engagement. Core to being successful in this role will be your willingness to adapt to a dynamic environment, your demonstrated initiative and effective communication skills. As the Licensing Officer, some of your duties will include: Undertake pre-assessment activities on a range of tobacco-related applications. Prepare standard correspondence to applicants and industry participants. Assess, investigate and respond to routine enquiries and requests for information from internal and external stakeholders. To learn more about this role before applying, please read the attached position description. About you To be successful in this role, you will have: Demonstrated ability to deliver high quality administrative support. Experience in high-volume, fast-paced operational environments with a commitment to performance targets. How to Apply Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work. Applications close Tuesday 6 January 2026 at 11.59pm #J-18808-Ljbffr