Swim School Manager

Join to apply for the Recreation Officer role at City Venue Management . Are you passionate about working with kids and promoting active lifestyles? Do you want to make a meaningful impact in children’s lives through movement and connection? Join us at Rackley Swimming and City Venue Management at our Chermside location. With an exciting water park and a strong local community, this centre is one of our most vibrant facilities. Our culture is built on service excellence, operational quality, and long‑term community impact. You will step into a leadership role managing the swim school team and programs while reporting to the Facility Manager who oversees broader facility operations. The Role Lead and develop the swim school team to deliver excellent customer service and high‑quality swim instruction from infants through to squad levels Manage swim school rosters, scheduling, and daily program operations Drive enrolments through proactive community engagement and relationship building Ensure compliance with safety protocols, child protection requirements, and pool operations. Full training will be provided Act as the face of the swim school, building trust and loyalty with families and the local community Collaborate with the Facility Manager to support overall facility success About You Lead, motivate, and develop a team to deliver high‑quality swim instruction and customer service Manage rosters, scheduling, and swim program operations efficiently Build strong relationships with families, the local community, and internal stakeholders Drive enrolments through proactive communication, marketing and engagement initiatives Work collaboratively with the Facility Manager to support overall facility success Demonstrate strong organisation, problem solving, and decision‑making skills Maintain a people‑first mindset, ensuring a positive and safe environment for staff and customers Experience in the aquatics or swim school industry is preferred but not essential. What matters most is your ability to lead, organise, and inspire a team while delivering exceptional experiences. Availability at least one day on the weekend is required. Qualifications Valid Cash Blue Card (must be held by all CVM employees) Willingness to obtain the following qualifications at your own cost (staff discount available with enrollment assistance): Swim Teacher and Water Safety qualification First Aid CPR and Pool Lifeguard certifications The Perks Be part of a high‑impact swim school at Chermside, a centre known for its fun atmosphere and popular water park Career pathways and leadership development opportunities across 42 aquatic and leisure sites within CVM Generous perks including Fitness Passport, 50% off Learn to Swim Lessons, and 20% off qualifications through AMPD Academy A supportive workplace focused on safety, quality and community values How To Apply If you are passionate about delivering great service and want to develop your career in a supportive environment, apply now with your resume and cover letter. We welcome applicants from all industries and will provide full swim school training. Our Commitment to Safety Child safety is paramount at CVM. We are unwavering in our commitment to the health, safety and well‑being of every person who visits our facilities. We maintain a safe and comfortable learning environment, adhering strictly to all relevant policies and procedures. Our proactive and preventative approach includes regular and extensive training and development, informed by our core values and our partnership with Child Safeguard, the leading independent child protection experts in our industry. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries Recreational Facilities Referrals increase your chances of interviewing at City Venue Management by 2x. #J-18808-Ljbffr