Banquets Manager

Job Description The role will include (but not limited to):  Be responsible for the Event Operations once BEOs are handed over from Event Sales Team;  Responsible for overseeing the smooth operational running of social, wedding and corporate events;  Ensure strong communication relationships with the Events Sales team;  Required to perform duties in the restaurants in the absence of bookings for the events spaces;  Support & provide training and development to the Food & Beverage team;  Have a keen understanding of weddings, corporate and social events; Support the Food & Beverage Manager in managing labour costs in line with  budgets & forecasts and  Address & resolve all event-related guests' grievances and escalate when required.  Qualifications Experience in a similar role within the hospitality industry is advantageous;  Exceptional guest service skills and passion for delivering all event types to the highest standards;  Well-developed planning and organisational skills;  Effective team player and ability to manage your own time efficiently;  You have to be a problem solver and have the ability to think on your feet to meet guests changing needs;  High level of attention to detail and organisation and  Highly developed interpersonal skills, with the proven ability to build effective relationships and communicate with a diverse range of people.  Additional Information The Mercure brand is part of the Accor Group.
As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands.
Just a few of the perks include: Ongoing Career and Professional Development Opportunities A Rewarding Work Environment Global Discounts on Hotel Accommodation & Food and Beverage Click 'Apply' today to begin your journey with Accor Hotels.

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