Team Leader
vor 1 Woche
Role You will coach, develop and inspire a team of front-line consultants who manage the financial and legal affairs of clients who the Victorian Civil Administrative Tribunal have determined need their affairs administered by State Trustees. With a passion for client experience, you will work collaboratively with other leaders and stakeholders to improve service delivery by providing insights, analysis and reporting to positively impact the client journey. You will also engage with external stakeholders to build new and maintain current relationships with other government agencies to assist in getting quick and meaningful outcomes for your team and clients. Skills & Experience Extensive experience managing and leading teams in a Contact Centre / Service Centre environment Experience working in a high pressure and high-volume work environment Experience working in service environments that require a high degree of problem solving and professional collaboration Demonstrated ability to work autonomously Finding opportunities to cooperate with stakeholders to improve outcomes for clients Using data and information to monitor and improve client service delivery Understanding and experience working with vulnerable people, those with disability, mental illness, at risk of financial abuse, etc and in coordinating services to meet the client needs Intermediate financial analysis skills Ability to make decisions whilst showing empathy and compassion Ability to have difficult conversations whilst being sensitive to client needs Well-developed professional communication skills and active listening skills Ability to prepare commercial standard correspondence, reports and recommendations Proficient in Microsoft Office Employee Benefits Hybrid work. One-off work-from-home set up payment Generous leave entitlements including surrogacy and gender transition leave Health and wellbeing programs and resources Diversity, Equity and Inclusion programs Discounts with selected retailers through our dedicated reward and recognition platform School holiday program reimbursement payments Free, confidential, 24 / 7 access to counselling services State Trustees product discounts including free Wills Discover the full benefits and opportunities by visiting our careers page at State Trustees. How to Apply Click the Apply button to commence the application process. In your application, please include a cover letter and CV. We are an Equal Employment Opportunity employer committed to fairness, diversity and respect. As such, we will respond to requests for reasonable adjustments from applicants with disabilities. We strongly encourage applications from Aboriginal and Torres Strait Islander people. #J-18808-Ljbffr
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Team Leader
vor 1 Woche
Bendigo, Österreich Mind Australia Limited VollzeitLead and coach a team to deliver high quality positive recovery‑orientated supports to clients with mental ill health Permanent, Full-Time position Onsite - Epping Location Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all...
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Production Team Leader
vor 1 Woche
Bendigo, Österreich Alepat Taylor Pty Ltd VollzeitProduction Team Leader - Afternoon Shift Add expected salary to your profile for insights Alepat Taylor is a highly respected bottling and canning business and trusted industry partner in the beverage industry and privately owned, with a long and successful history. We have operations across beverages manufacturing and wholesale distribution across Wine,...
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Team Leader
vor 1 Woche
Bendigo, Österreich Bendigo and District Aboriginal Co-operative VollzeitTeam Leader - Public Intoxication Response BDAC is an ACCO (Aboriginal Community Controlled Organisation) registered as a member under the umbrella of VACCHO (Victorian Aboriginal Community Controlled Health Organisation) and represented nationally through NACCHO (National Aboriginal Community Controlled Health Organisation). BDAC was founded to represent...
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Production Team Leader
Vor 2 Tagen
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Share Registry Lead
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Clinic Operations Leader | Healthcare Team Manager
vor 3 Wochen
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Senior Educator
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Client Services Team Lead — Hybrid Work
vor 1 Woche
Bendigo, Österreich State Trustees Limited VollzeitA state-owned organization in Victoria is seeking a Team Leader to coach and inspire a team of consultants managing clients' financial and legal affairs. This role includes engaging directly with stakeholders to enhance service delivery and ensuring the well-being of vulnerable individuals. Candidates should have experience in a contact center environment, a...
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Bendigo, Österreich Mind Australia Limited VollzeitA leading mental health service provider is looking for a Team Leader to lead a team delivering high-quality recovery-oriented supports to clients. This full-time position in Epping focuses on developing skills for daily living and enhancing social connections for clients with mental ill health. The ideal candidate will have a Certificate IV in a...
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Share Registry Lead
Vor 2 Tagen
Bendigo, Österreich Afs & Associates VollzeitA progressive accounting firm in Bendigo is seeking a Share Registry Supervisor to lead a dedicated team. Responsibilities include overseeing daily operations, driving continuous improvement initiatives, and managing client relationships. The ideal candidate will possess strong leadership skills, attention to detail, and a commitment to quality customer...
