Principal - Modern Work - Cloud

Vor 3 Tagen

City of Melbourne, Österreich Orro Group Vollzeit

Principal – Modern Work – Cloud At Orro Group, we build secure, end‑to‑end digital solutions that empower people and organisations. Join our team to lead the design and delivery of next‑generation collaboration across Microsoft Teams, Cisco Webex and Contact Centre platforms. About Orro Australia‑based, nearly 500 people strong, with 20+ years of experience in cloud, collaboration, cyber security, data services, and network infrastructure. What You’ll Be Doing As Principal – Modern Work, you’ll combine technical depth with commercial influence, leading both pre‑sales and engineering delivery. Pre‑Sales and Client Engagement Lead technical pre‑sales across Microsoft Teams Calling, Cisco Webex Calling, Contact Centre and telephony solutions Translate business needs into scalable workplace solutions Develop proposals, presentations and bids Own the client relationship throughout design and implementation Support account management and grow key customer accounts Provide technical insight in client meetings and internal planning sessions Technical Leadership and Project Delivery Technical authority for Modern Work and Collaboration engineering Lead project scoping, design and implementation Resolve technical challenges during pre‑sales and delivery phases Lead proof of concept initiatives Mentor junior consultants and engineers Industry Engagement and Thought Leadership Represent Orro at industry events and partner forums Participate in Microsoft TAP program Stay ahead of industry trends and emerging technologies Contribute to strategic roadmap for the Collaboration division Drive innovation and continuous improvement across team practices Collaboration and Partner Relationships Build and maintain relationships with key technology partners and vendors Support marketing campaigns and solution materials Provide product and feature insight to internal teams Documentation and Compliance High‑quality technical documentation: architectures, configuration standards and best practices Deliver technical workshops and training for customers and internal teams Ensure compliance with regulations and standards Provide guidance on security and data privacy in workplace environments Financial and Product Management Cost estimation and budget development for client projects Maintain the Collaboration product catalogue and support margin management Evaluate new technologies for the Collaboration offering What You’ll Bring Minimum 8 years in IT or Telecommunications Deep technical expertise across Microsoft Teams, Cisco Webex, SIP and Contact Centre platforms Understanding of supporting technologies (Cloud Phone Systems, SBCs, call recording, analytics) Experience with endpoint devices (Teams Rooms, IP handsets, headsets) Bonus Points Managed Services environment experience Exposure to AI Voice Agent or related AI technologies Certifications Microsoft Teams Collaboration and Communications SIP School AudioCodes or Ribbon Why Orro? We support our people through inclusive benefits: public holiday swaps, generous parental leave, flexible work, mentoring, emerging leaders program, paid volunteer leave, novated leasing, employee discounts and wellbeing platform. Note: The role is subject to state and federal police background checks. Senior Level, Employment Type, Job Function, Industries Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology and Consulting Industries: IT Services and IT Consulting #J-18808-Ljbffr

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