Team Leader

Queensland Department of Youth Justice and Victim Support – Mount Isa QLD Drivers' license: it is a mandatory requirement for the occupant of this position to hold an unrestricted “C” Class driver's licence. Officers are required to drive government vehicles as a part of their day-to-day work. This role is designated as Regulated employment as the position provides support services to children and young people and therefore will require a valid Blue Card to be linked with the organisation prior to starting. Please refer to the Blue Card Services website ( for further information. While the position is based Mount Isa, travel within the region for site visits and to other regional/departmental offices may be required in this role. This may include overnight stays. Where possible, applicants are required to provide a referee who is an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities. As Team Leader, you will specifically: Provide leadership supervision and professional development to staff and in the use of evidenced based skills, programs and processes associated with reductions in re-offending. Provide support to team members, who will be providing outreach services in collaboration with the Queensland Police Service. This may include supporting responses to critical incidents and complex situations, suicide risk management and complex situations. Allocate, prioritise, perform and quality assure individual tasks in accordance with departmental procedures and statutory, financial and administrative delegations. Participate in professional development and maintain knowledge of contemporary, evidence-based practice in working with young offenders, including relevant accreditation as required. Provide timely advice and assistance on complex matters to ensure the delivery of quality youth justice casework and restorative justice practices. Participate as a member of the youth justice co-responder management team and contribute to strategic and operational planning, reviews and key decisionmaking, where required. Develop collaborative, professional working relationships with Youth Justice Service Centre and other internal and external stakeholders to facilitate cooperation on case related matters and restorative justice processes. Work with relevant colleagues and the Queensland Police Service to enhance the 24/7 Youth Co- Responder Team model, as required. Undertake and oversee data capturing, to ensure quality and consistency, including reporting to direct line managers on the progress of the model, where required. Assist in identifying trends and issues in client service delivery and evaluating client outcomes, including performance reporting, to ensure coordinated local service delivery. This includes liaising with existing service centre case managers, court coordinators and team leaders. Contribute to a departmental culture that ensures sensitive and effective communication with people from other cultures including First Nations people as well as an appreciation of cultural protocols and an awareness of the impacts of historical policies and practices. Work collaboratively with police to provide an after-hours outreach response to identify alternatives to arrest and custody for young people. Demonstrate cultural capability and commitment to developing cultural capability that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples. Applications to remain current for 12 months. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr