People And Culture Helpdesk

YOUR ROLE IN OUR FUTURE People and Culture Helpdesk • Full-time, Fixed Term position (until 31 Dec 2026 with possibility of extension) • 80 hours per fortnight with monthly ADO's • HS3 equivalent: $74,448.40 to $82,305.60 p.a AUD About the team Our People and Culture team is dedicated to supporting staff and leaders across the organisation by providing expert advice, guidance, and services that foster a positive and inclusive workplace. About the role The People and Culture Helpdesk is the first point of contact for our department. The role provides a high-level service to all internal and external stakeholders, ensuring that all queries are actioned in line with departmental processes and procedures within a timely and professional manner. The role is also responsible for providing administrative support and assistance to the Director People and Culture, Director Employee Experience and Director Health, Safety and Wellbeing as well as high-level administrative support to the wider People and Culture team. About you You are a proactive and approachable professional with strong communication skills and a passion for delivering exceptional customer service. You’ll bring with you: • Knowledge of HR processes and systems • Strong interpersonal and problem‑solving skills • Ability to manage multiple priorities in a fast‑paced environment • Experience in a similar HR support or helpdesk role (desirable) • Proficiency in Microsoft Office and HRIS platforms Our benefits We offer a range of benefits which support our people both personally and professionally, including: • Up to $11,660 in salary packaging to increase your take‑home pay • Discounted health insurance and eye care • A comprehensive health and wellbeing program • Public transport options at our doorstep and end‑of‑trip facilities for cyclists • Onsite eateries and coffee shops and inviting rooftop garden spaces • Pathways for professional development and new career opportunities • Five weeks annual leave, 17.5% leave loading, monthly ADOs and purchased leave options • Flexible, hybrid working arrangements Inclusion and belonging Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. Join us If you feel this role is right for you we warmly invite you to apply and encourage your early application. All appointments are made subject to a satisfactory police check and may require a valid Working with Children Check. Many staff are required to be vaccinated against, or demonstrate immunity to, influenza, and a range of other diseases. Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. For a confidential discussion about this role, please contact Yon Sathicq on or Application closing date: 11:59PM Sunday 01 February 2026 Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing. WHY WORK FOR PETER MAC Peter Mac offer a range of benefits which support our people both personally and professionally. Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging. We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability. #J-18808-Ljbffr