Field Engineer

Job Expectations An exciting opportunity has presented itself to join the Field Services team as a Field Engineer working on the nbn network in Cairns. The Field Services (FS) Team within Chief Operations Business Unit provides Field Workforce capabilities across all technologies for Service Activation Service Assurance Network Assurance Network Maintenance Customer Complaints linked with Network faults and Quality Inspection. A bit about your role Your new role as a Field Engineer would require you to represent nbns Field Services team for all field-based assurance and build activities. You will be responsible for the support integration augmentation field audits connect quality and Delivery Partner quality activities across nbn and the services connected to the network. You will provide high level field support which may involve travel scheduled after hours activities and may require you to be part of an on‑call roster and respond to afterhours call outs. This role involves field management and network assurance for nbns passive and active network with a focus on network upgrades / assurance. It requires providing on‑site technical support and resolving escalations. The successful candidate will handle assurance activities and network element upgrades with a strong understanding of FTTP and FTTC technologies. A bit about you The ideal candidate should have a technical background in conducting FTTx maintenance and restoration. Preferably they should possess robust network assurance expertise in one or more nbn technologies such as Ethernet DWDM GPON or VDSL. This technical proficiency combined with a strong background in network assurance would be highly beneficial for this role. You will be a natural problem solver with a methodological approach. Having the aptitude to learn quickly would be a requirement in this role. Given the nature of this role you will have the ability to be flexible adaptable and be able to cope with conflicting priorities. You will be a highly organised team player with the ability to adapt to a changing and dynamic work environment. Life at nbn To be part of nbn is to be part of something bigger. Weve created Australias networka network made for more. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of Australia by connecting homes and businesses everywhere. Its not just a way for everyone to do the things they love but transforms the way they do them and the opportunities available to them. A more inclusive working world nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Platinum Employer and have active employee‑led diversity pillars. Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women and their Employer of Choice for 2025. Equal Opportunities for All We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility‑related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit our Contact Us page on our website. Where to from here If you think this role might be for you we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed. The preferred candidate will be required to undertake a Criminal History Check and a Pre‑Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position. Please note this is a permanent role. To be eligible for this role you must have full working rights in Australia. Worker Type Permanent Time Type Full time Field Base Location Cairns Key Skills Active Directory Technical Documentation Windows On‑Site Support Test Equipment Linux Internet Preventive Maintenance Technical Assistance Troubleshoot Problem Resolution Setup hardware Technical Support UNIX Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr