Claims Specialist
vor 2 Wochen
Apply now Job no: 881Work type: 38 HOUR WK - NOT ROSTEREDLocation: SUNSHINE COASTCategories: Customer Support The Claims Specialist manages each claim in their portfolio end to end leveraging deep expertise to deliver the best outcomes for our intermediated customers. 6-month maximum term contract. Key priorities Manage a portfolio of 90–120 complex or express Home and Landlord claims Deliver exceptional customer service through clear communication and relationship building Achieve optimal financial outcomes and timely claim resolution Build and maintain strong relationships with brokers, loss adjusters, builders, and suppliers Set accurate and timely reserves aligned to claim outcomes Manage claims in full compliance with regulatory and internal requirements Proactively identify and manage operational and workplace risks Comply with all Workplace Health & Safety policies and procedures Contribute to continuous improvement, efficiency, and regulatory compliance Demonstrate and uphold Youi’s values and cultural principles About you Experience & Knowledge Minimum 2 years’ experience managing Home and/or Landlord insurance claims Strong knowledge of relevant legislation, regulations, and best practice for property claims Understanding of the general insurance industry and the role of brokers Solutions-focused thinker with sound commercial decision-making skills Proven customer service experience in a complex service environment Strong time management, organisation, and systems capability Self-motivated and able to manage competing priorities Track record of achieving high customer satisfaction outcomes Ability to deliver timely claim resolution and strong financial results Ways of working Youi offers a hybrid model: in-office Tuesday to Thursday, remote Mondays and Fridays. If interstate, we offer a remote option. Sippy Downs & Fortitude Valley This role can be based at either our Headquarters in Sippy Downs or our Fortitude Valley office. Sippy Downs Free onsite parking, nearby public transport (bus), and close to shops. Plus, enjoy exclusive HQ perks Fortitude Valley Prime location on James St & Ann St, a short walk to the train station, with excellent public transport and proximity to Brisbane’s best restaurants, bars, and shops. Why Youi At Youi, we challenge the norm—in both insurance and hiring. With 3,000+ employees, we’re growing fast, driven by diversity, individuality, and a passion for awesome service. Our dynamic, honest, and human-focused team values every contribution. If you’re ready to make a difference, join us Work-Life Balance 22 days of leave (including your birthday), paid volunteer day, and onsite wellness services. Wellbeing Free fitness classes, bike hire, onsite health checks, and a 24/7 employee assistance program. Enjoy social sports, virtual health challenges, and two onsite cafés. Financial Perks 15% insurance discount, retail deals, free footy tickets, and financial wellbeing & health insurance consults. Growth & Recognition Career progression, paid study leave, and an award-winning reward & recognition program. As a Circle Back Initiative member, we commit to respond to every application. Advertised: 05 Jan 2026 E. Australia Standard Time Applications close: Our Internal Talent Acquisition team handles all hiring, and we don’t accept unsolicited resumes sent to hiring managers. #J-18808-Ljbffr
-
Claims Specialist
vor 3 Wochen
Sunshine Coast Regional, Österreich Youi Insurance VollzeitClaims Specialist Join to apply for the Claims Specialist role at Youi Insurance Purpose of the role The Claims Specialist manages each claim in their portfolio end to end leveraging deep expertise to deliver the best outcomes for our intermediated customers. 6-month maximum term contract. Key Priorities Manage a portfolio of 90–120 complex or express Home...
-
Claims Specialist
vor 3 Wochen
Sunshine Coast Regional, Österreich Youi VollzeitPurpose of the role The Claims Specialist manages each claim in their portfolio end to end leveraging deep expertise to deliver the best outcomes for our intermediated customers. 6-month maximum term contract. Key priorities Manage a portfolio of 90–120 complex or express Home and Landlord claims Deliver exceptional customer service through clear...
-
Major Loss Claims Specialist
vor 3 Wochen
Sunshine Coast Regional, Österreich Youi Insurance VollzeitMajor Loss Claims Specialist Company: Youi Insurance . Responsibilities: The Claim Specialist manages a portfolio of complex property claims (SME, home, and landlord), overseeing each end to end. Using expertise, they deliver timely resolutions and optimal financial outcomes for intermediated customers. 6-month maximum term contract. Key Priorities Manage a...
-
Hybrid Major Property Loss Claims Specialist
vor 3 Wochen
Sunshine Coast Regional, Österreich Youi Insurance VollzeitA dynamic insurance company in Queensland is seeking a Major Loss Claims Specialist to manage complex property claims efficiently. This role requires over 5 years of experience in insurance claims and a strong knowledge of relevant legislation. The position offers a hybrid working model, allowing in-office days from Tuesday to Thursday while providing...
-
Major Loss Claims Specialist
vor 3 Wochen
Sunshine Coast Regional, Österreich Youi VollzeitPurpose of the role The Claim Specialist manages a portfolio of complex property claims (SME, home, and landlord), overseeing each end to end. Using expertise, they deliver timely resolutions and optimal financial outcomes for intermediated customers. 6-month maximum term contract. Key priorities Manage a portfolio of 80–100 complex property claims (SME,...
-
Hybrid Claims Specialist
vor 3 Wochen
Sunshine Coast Regional, Österreich Youi Insurance VollzeitA leading insurance provider is seeking a Claims Specialist for a 6-month contract in Sunshine Coast Regional, Australia. The candidate will manage a portfolio of complex Home and Landlord claims, ensuring exceptional outcomes through effective communication and compliance. Experience in the insurance sector is necessary, preferably with 2+ years in claims...
-
Senior Complex Property Claims Specialist
vor 3 Wochen
Sunshine Coast Regional, Österreich Youi VollzeitA leading insurance firm is seeking a Claim Specialist to oversee a portfolio of complex property claims in Queensland. The ideal candidate will have over 5 years of experience in insurance claims management and a strong understanding of the relevant legislation. This role offers a hybrid work model and a supportive work culture, including generous perks...
-
Sunshine Coast Regional, Österreich Youi Pty Ltd VollzeitA leading insurance company based in Australia is seeking a Claims Specialist to manage Home and Landlord claims in a fast-paced environment. You will be responsible for delivering exceptional customer service, building relationships, and ensuring compliance with regulations. The role offers a hybrid model, allowing for both in-office and remote work. Ideal...
-
End-to-End Home
vor 3 Wochen
Sunshine Coast Regional, Österreich Youi VollzeitA progressive insurance company based in Australia is seeking a Claims Specialist to manage a portfolio of complex Home and Landlord claims. The ideal candidate will have a minimum of 2 years' experience in insurance claims, demonstrating strong customer service and organizational skills. This role offers a hybrid working model, 22 days of leave, and various...
-
Building & Contents Claims Specialist
vor 2 Wochen
Sunshine Coast Regional, Österreich Youi Insurance VollzeitA leading insurance provider is seeking a Claims Care Home Advisor in Sunshine Coast. This entry-level, full-time role emphasizes smooth claims management and excellent customer service. The ideal candidate has strong problem-solving and communication skills, ensuring a positive experience for clients. Enjoy a supportive environment with great benefits,...
