Customer Service Officer | Community Bank Wantirna | VIC
vor 2 Wochen
Customer Service Officer | Community Bank Wantirna | VIC It starts here. With Bendigo Bank… and you. We’ve never been “just a bank”. Just like you should never be “just an employee”. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. Responsibilities Explore customers’ needs through in-depth conversations to help them achieve their financial goals and partner with different specialists within the branch Keep up with constant change, supporting customers with their digital literacy and online banking needs as we continue to innovate our offerings Be the face of the branch and customer service, handling transactions, cash, inquiries, paperwork, while keeping risk considerations at the forefront Embrace lifelong learning, bringing a brilliant mind, and take your career to the next level with on-the-job training and external development opportunities Build connections by supporting customers, giving back, and improving communities, while enjoying moments of fun along the way What you’ll bring to the role Experience in a customer service environment with the ability to achieve targets Strong attention to detail to ensure secure, accurate transactions with a risk mindset Confidence to communicate with new and existing customers face-to-face and over the phone Eagerness to understand and communicate what makes our bank different Drive for collaboration – mateship is crucial for working together and achieving our goals Experience in the banking and finance industry is a plus but not essential Our Community Banking model Community Banking operates on a shared revenue model based on “profit-with-purpose”. This approach ensures that profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. So, why work with us? Want big impact that matters? Your work directly benefits customers and communities. Want to be more than just a number? Join a team that values you and grows more diverse each day. Career opportunity and flexibility: achieve so much here with flexible policies and a supportive team. Benefits Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members Take your learning to the next level through our corporate university “BEN U” Legal and Application Notes Once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes. We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes. Screening and interviews may commence prior to closing date. We are committed to responding to all candidates, regardless of the outcome of your application. Apply now #J-18808-Ljbffr
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City of Melbourne, Österreich Bendigo Bank VollzeitCustomer Service Officer | Community Bank Wantirna | VIC It starts here. With Bendigo Bank… and you. We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. Your role as a Customer Service Officer puts you in the...
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