Senior IT Systems Analyst

Senior IT Systems Analyst - (Infrastructure & Operations) Newcastle NSW, Australia Posted Sunday 14 December 2025 at 1:00 pm Whitehaven Coal is the dominant player in Australia’s only emerging high-quality coal basin. With a culture based on our STRIVE values, our reputation for excellence in project delivery and safe, efficient and environmentally responsible operations continues to grow. Our STRIVE Values connect us and define how we behave. Whitehaven Coal award, recognise and celebrate individuals and teams going above and beyond the requirements of their role to deliver excellent outcomes while demonstrating our values of S afety , T eamwork , R espect , I ntegrity , V alue and E xcellence. About The Role We are seeking an experienced and highly motivated Senior IT Systems Analyst to join our dynamic team. This role can be based in our Sydney, Newcastle or Brisbane office. The IT Senior Systems Analyst will possess a strong mix of technical, process and business acumen, with a proven track record of supporting technology systems as well as translating business requirements into new technology solutions. With advanced collaboration, presentation and analytical skills, the role bridges the gap between our line of business stakeholders and our technology teams, ensuring the delivery of effective IT solutions that align with our organisation's goals. The role requires solid business partnering capabilities with some experience in IT project management to lead smaller initiatives. What You’ll Do Lead the analysis of key business systems and processes to identify areas for improvement Collaborate closely with business stakeholders to translate business requirements into clear, commercially sound and comprehensive designs and specifications for developers and IT teams Create and maintain detailed documentation including business requirements, use cases, process flows and functional specifications Support existing solutions Maintain strong business partnering with key internal customers to ensure service levels are consistently maintained. Work closely with external support providers to ensure they meet their support obligations Present and balance the needs for a range of key business stakeholders from operational mining staff to executive leadership, ensuring key findings and recommendations are tailored to the relevant audience Monitor internal and external technology experts to ensure they are aligning and building to agreed scope, requirements, solution design and testing Ability to coordinate and manage minor projects using software development lifecycle methodologies (SDLC) and tools including Agile and Waterfall Ensure solution design of technology solutions always considers data governance and security requirements What You’ll Bring Degree in Information Technology, Computer Science or a Business related field Proven experience in a systems or business analyst related function Excellent change management, communication, influencing and negotiation skills with an ability to interact with both technical and non-technical stakeholders Well-developed organisational skills and the capacity to be flexible in balancing priorities Knowledge of Health and Safety systems Knowledge of Operational Technologies (OT) Experience in mining or an industrials related sector Why Whitehaven Coal? Career development, mentorship and coaching Australian owned industry leader Attractive remuneration package Employee referral scheme - $4000 for successful referrals Whitehaven Coal is committed to increasing the representation of women and Aboriginal and Torres Strait Islander peoples in the workplace. We strive for an inclusive workplace that engages people from diverse backgrounds and welcomes diversity of gender, culture and experience. Whitehaven Coal is working with the RSL Employment Program to support veterans and partners of current or former Defence members in finding meaningful and sustainable employment. If you would like assistance with your application, you can reach out to the program via the following link: #J-18808-Ljbffr