We are a software company on a journey to make self-driving networks happen. What we do at Elisa Polystar is not taught in textbooks, with us you get to join in the pioneering work of AI-driven network automation and data management.JOIN OUR JOURNEY TOWARDS SELF-DRIVING NETWORKS

Elisa Polystar is made of people that share the passion to unravel the next phase. As a growth company, we are constantly looking for new potential people to join the company. Especially multiple domain knowhow (e.g. telco engineering + big data, automation of networks + coding, software sales to telco companies etc.) is super-useful. Check our current

open positions

and if you don’t find a fitting one, submit an

open application

+OFFICES GLOBALLY+EMPLOYEES+YEARS OF INNOVATION+LANGUAGES SPOKENElisa Polystar in a Nutshell

Elisa Polystar stands on top of the shoulders of Finnish operator Elisa, the leader in automation of networks. Our vision is to make self-driving networks happen for our customers, communication service providers.We are a team of dedicated software developers, big data engineers, data scientists, telco engineers, sales professionals, and supporting the core roles are marketing, finance, HR and other business professionals.We believe in transparency and Nordic work culture – make a significant contribution whilst having a healthy work-life balance.SOME OF OUR PEOPLE

Product, FinlandDesign, FinlandServices, SwedenProduct, FinlandDesign, FinlandServices, SwedenProduct, FinlandRECENT JOB OPENINGS

Technical Proficiency:

Resolve customer-reported Incidents and Service Requests in alignment with our Service Level Agreement.Conduct problem analysis to identify root causes and perform necessary software upgrades.Carry out health reviews of deployed systems and provide regular volume measurements.Share knowledge about customer environments to improve team and organizational understanding.Follow best practices in system configuration and integrate Elisa Polystar’s monitoring and OSS products with various third-party tools.Design solutions based on input from Sales and customers, adhering to configuration guidelines.Maintain up-to-date customer and installation information.Communication:

Act as the technical spokesperson for system configuration issues in customer projects, both internally and externally.Lead handover meetings and participate in customer project Kick-offs when needed.Ensure effective communication and reporting during customer projects, including status updates and escalations.Communicate resource needs for system configuration to relevant managers.Project Governance, Planning, and Prioritization:

Prioritize incidents based on technical criticality and customer importance.Plan and execute software upgrades, considering customer load and criticality.Manage project plans, including activities and milestones, and ensure proper documentation and change management.Coordinate acceptance test protocols and follow-up actions with other departments.Work across departments to resolve issues and achieve high customer satisfaction.Interact with Technical Account Managers (TAM) to clarify technical requirements.Provide cross-border support and collaboration in both Customer Project Management (CPM) and non-CPM activities as needed.Assist the Regional Team Director (RTD) with workload management and resource planning.Serve as a role model and contribute to team bonding and growth.Improvements:

Assist in defining and refining best practices for processes, methods, and tools.Share knowledge about product performance with product owners and development teams.Drive improvement initiatives for product performance and service aspects.Qualifications:

Strong technical background with

experience in system configuration, software upgrades, and incident resolution .Excellent problem-solving skills and ability to perform root-cause analysis.Proven experience in project management, including planning, prioritization, and communication.Ability to work collaboratively across departments and with international teams.Experience in customer-facing roles with a focus on delivering high-quality service.Ability to lead and motivate a team, contributing to a positive and productive work environment.If you’re ready to take on this exciting opportunity and make self-driving network happen, applySystem Configuration:

Configure Elisa Polystar monitoring and OSS products, and integrate with third-party tools.Technical Communication:

Serve as the technical spokesperson for projects, both internally and externally.Documentation:

Create and update customer system documentation.Troubleshooting:

Resolve technical issues encountered during projects.Meetings:

Participate in internal and external project kickoff and handover meetings.Process Adherence:

Follow internal customer project delivery processes.Training:

Provide basic customer training as required.Product Development Support:

Contribute to the development of products and solutions.Cross-Border Support:

Collaborate on projects and support activities beyond assigned projects.Incident Resolution:

Address and resolve incidents and service requests according to Service Level Agreements.Customer Relations:

Maintain good relations and communication with customer personnel.System Upgrades:

Perform software upgrades and keep customer information updated.Performance Reviews:

Conduct regular performance and health reviews of deployed systems.Knowledge Transfer:

Share insights on product performance with product owners and development teams.Expected Technical Knowledge:Linux Administration:

Proficient in managing and troubleshooting Linux systems.Ansible:

Experience with automation tools like Ansible.Database Administration:

Knowledge of database management and SQL.Telecom Network Knowledge:

Understanding of core telecom network operations.Problem-Solving:

Strong troubleshooting skills and a problem-solving mindset.Join us as a

Telecom Engineer

and be a part of a team dedicated to delivering excellence in technical support and project delivery. If you have the technical prowess and a passion for customer success, we’d love to hear from youCustomer Interaction : Daily communication directly with CSP customers, understanding their requirements and translating them into effective software solutions.Java Development : Collaborate on Java-based solutions, leveraging your preferred IDE/system.Back-End Enhancement : Contribute to the continuous improvement of our Frinx solution.Technologies We Use:JavaNetflix Conductor, Maven, PostgreSQL, Jenkins, Docker, LINUX, REDIS/Dynomite, Redux, Kubernetes : Our daily toolkit for efficient development.Why Elisa Polystar Slovakia?Cutting-Edge Network Automation : Be at the forefront of network automation, working on Frinx Machine—the latest in the field.Elisa Plc Backing : As a subsidiary of the Nordic Elisa Group, we have strong financial support with a startup mindset.Global Perspective : Collaborate with other Elisa Polystar teams and gain insights from customer cases worldwide.Flexible Work Environment : Join our Bratislava and Poprad office activities and enjoy a mix of remote and in-office work.Passionate Team : Work alongside 10+ developers dedicated to revolutionizing CSP networks.Qualifications:We appreciate a Bachelor’s degree in Computer Science, Software Engineering, or related field.Proficiency in Java.Basic networking knowledge.Proficiency in English (at least B2 level).Strong problem-solving skills and a self-driven approach.Excellent communication and teamwork abilities.If you’re ready to shape the future of network automation, apply now Let’s build innovative solutions together.Note: The recruitment process proceedings:30 minute introduction discussion with HRTechnical Python testTechnical discussion with hiring manager IvanaKey Responsibilities:Develop pipeline, manage and upsell initially to our existing accounts, later on focusing for larger customers and end to end deals.Understand and utilize our whole portfolio to advance sales strategies.Work remotely, pushing the business forward and involving necessary resources to address the needs in each sales phase of defined customer buying journey.Adopt a flexible approach, collaborating with various Elisa Polystar experts across the organization depending on the project phase or case specifics.Requirements:Sales knowhow of the software vendors within the telecom domainSolid understanding of mobile networks technologies & architecture, and in particular our portfolio in automation, data operations,monitoring and analytics ( ).Fluent in English with excellent presentation skills. Additional language skills (e.g. Spanish, French, German) are a plus.Ability to work remotely and adapt to different cultural settings within the telecommunications domain.Proactive and tech-savvy way of working, with a sunny disposition to handle more challenging interactions.What We Offer:A pivotal role in a market with significant growth potential, primarily focused on Europe.An opportunity to serve existing Tier 1 and 2 operators.A chance to be part of a project addressing fundamental issues with our sales tech stack, aiming for an efficient inside sales operation.A target to start by September at the latest.If you are a go-getter with a knack for languages and a passion for sales, we want you on our team************Please note that although this is a remote position, Europe is the core hiring area, in particular countries Sweden, Slovakia, Spain, Poland, Finland and UK.Apply now and let’s grow our business togetherDevelop and Optimize: Dive into the exciting world of telecom by working on a high-performance, distributed monitoring system written in Java. Collaborate with your team to break down product requirements into actionable development tasks.Continuous Improvement: Be part of ongoing product enhancements and process refinements.Problem-Solving: Tackle challenges on both internal and production systems as they arise.What We’re Looking For:Native Java and Linux Expertise: You’ve got several years of experience as a full-stack or back-end developer.Agile Mindset: You appreciate the agility of development processes.Curiosity: Interested to learn more of signaling, protocols, and mobile networks? You’re in the right placeDynamic Tech Environment: Thrive in a creative, problem-solving, technology-intensive workspace.Bonus Points: Familiarity with telecommunication protocols, real-time systems, network programming, machine learning, or databases.Qualifications:Language Skills: Fluent in English (verbal and written).Our Offices:Hammarby Sjöstad , company headquarters with 100+ peopleDon’t hesitate—apply now We work flexibly in a hybrid manner both from the office and home. We look forward to connecting with you soon.Start for example in August or September.Sales of data analytics and management, and complex OSS for CSPsPresales in the same areaSoftware development expertise with e.g. Python, Java, Kotlin, Clickhouse, Kubernetes, Linux and Public CloudProduct owner role in an area relevant to our portfolio, see area of expertise that you view highly potential for Elisa PolystarWe are currently 400+ people in 20+ countries, our biggest sites are in Europe but we have a global presence with Sales, Services and Presales. Please, do enter your area of expertise and geographical location to the application below.So why should you consider us? Key pointers include:What we do at Elisa Polystar is not taught in textbooks , with us you get to join in the pioneering work of Automation and AI-driven Data Management.We provide our existing 100+ global CSP

clients with network monitoring, automation of networks and data analyticsElisa Plc owns Elisa Polystar , and Elisa provides a unique backstory to the excellence of Elisa Polystar solutionsWeekly company wide meetings with the latest news shared

WORK-LIFE BALANCE

We believe in work catering for lifeLOW HIERARCHY

Although structure is needed, we’re 400+ people, the leadership team is an email or a call awayCONTINUOUS LEARNING

We are continuously pushing further the what can be done in our industry

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