Quality Manager Aged Care

Launceston, TAS, Australia, 7250 Riverside, TAS, Australia, 7250 Melbourne, VIC, Australia Permanent Closing on: Dec Position Description Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent full‑time opportunity Flexible working from home arrangements considered Flexible location - Victoria / Tasmania - travel required About the Role The Quality Manager will report to the National Quality Lead – Aged Care and work in close collaboration with the Home Manager(s), General Manager, Learning and Development and Clinical Governance teams. This position is responsible for supporting the establishment and maintenance of quality and clinical governance systems and processes across all areas of the Residential Aged Care homes in Victoria and Tasmania to ensure a high standard of quality, care and safety. This includes facilitation of continuous improvement measures by identifying, monitoring and actioning activities to improve quality indicators, resident outcomes and experience. Key Responsibilities Work closely with the Aged Care Home and its staff onsite to coach and support day‑to‑day compliance and clinical governance. Drive continuous improvement to enhance quality of resident care, and ensure compliance with Aged Care Quality Standards, Aged Care Act, and internal policies and procedures. Ensure timely completion of monthly audits, reports and data analysis at the home level, including leading internal quality audits when required. Monitor compliance with quality assurance activities, including audit schedules, and address any issues identified. Collaborate with leadership to address non‑compliance and implement remedy work. Assist in preparing responses to external bodies, such as the Aged Care Quality and Safety Commission, within designated time frames. Support the General Manager, Operations support teams and National Clinical Governance teams as required. Engage with and support National Clinical Governance focus areas, review best practice initiatives, and recommend strategies to improve care standards and effectiveness. Essential About you Experience as a Registered Nurse, Enrolled Nurse or other Health Professional. Minimum of 3 years’ experience within the aged care sector. Ability to travel interstate and to Calvary Aged Care homes in Victoria and Tasmania. Proven ability to build and maintain effective key stakeholder relationships with both internal and external groups. High level interpersonal and influencing skills, including the ability to foster effective working relationships with line managers and gain co‑operation in the development and implementation of processes and/or projects. A proven ability in quality management and regulatory compliance using a team‑building approach through mentoring, support and staff development. Desirable Previous experience in a similar role. Postgraduate qualification in a relevant area. Why work for Calvary? At Calvary, our staff matter. With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients. Your benefits NFP salary packaging benefits, discounted health insurance and gym memberships. Paid parental leave. Training, development pathways and career opportunities. Flexible hours that make sense for you. We serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals. One thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today. Please note the following: As part of the application process, you will be required to complete pre‑employment checks which may include, but are not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role. You will be required to provide evidence of immunisation as required for your role. #J-18808-Ljbffr