Cyber Risk

Join to apply for the Cyber Risk & Compliance Officer role at NSW Department of Customer Service . Pay Range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range A$99,938.00/yr - A$110,271.00/yr Position Details Grade: 5/6 Salary range: $99,938 - $110,271 + super Duration: Ongoing Location: Hybrid. Two days a week working from the Sydney McKell office on Tuesdays & Thursdays Join us to drive cyber resilience across NSW Telco Authority and shape a secure future for critical communications. About the Team The role sits within the Cyber Security Governance and Assessment Team in the Cyber Security, Digital, Technology and Innovation business unit of NSW Telco Authority. You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe. The Spatial Data & Insights team provides authoritative spatial data, analysis, and visualisation to inform strategic decisions across NSW Telco Authority and its partners. Our work underpins projects that enhance network resilience and emergency response capabilities. Responsibilities Identifying, assessing, and mitigating cyber risks, while maintaining risk registers in line with the DCS Risk Management Framework Building and managing stakeholder relationships to support risk assessments and continuity planning Conducting vendor risk audits and monitoring compliance with cyber security contractual obligations Reviewing and enhancing cyber security controls aligned with ISO/IEC 27001:2022, ISM, SOCI, Essential Eight, and PSPF Coordinating annual ISMS policy reviews, identifying gaps from updated standards, and supporting remediation planning Assisting with internal and external audits and maintaining documentation for audit readiness and compliance tracking Driving continuous improvement of governance and assurance programs while promoting a 'Cyber Security First' culture Delivering awareness initiatives, providing expert guidance, and supporting implementation of cyber security policies and standards. Qualifications Essential Security Clearance: Ability to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information Relevant Experience: Previous experience in cyber security, risk management, or governance within a complex organisation or public sector environment, managing activities such as policy reviews, control assessments, and audit preparation Strong Analytical and Problem‑Solving Skills: Ability to identify, assess, and mitigate cyber risks across diverse business units Working Knowledge of Cyber Security Frameworks and Standards: ISO/IEC 27001:2022, ISM, SOCI, Essential Eight, and PSPF Excellent Communication: Strong stakeholder engagement with the ability to collaborate effectively with SMEs, vendors, and internal teams Strong Attention to Detail: High documentation discipline, particularly in managing evidence collection, compliance reporting, and audit readiness A Proactive and Inclusive Mindset: Commitment to fostering a 'Cyber Security First' culture and promoting awareness across the organisation Integrity and Professionalism: Strong sense of accountability and commitment to public sector values About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. NSWTA works with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. It is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. NSWTA leads and coordinates whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 9:59am Monday 15th December Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. DCS focuses on delivering excellent customer service, digital transformation, and regulatory reform. Diversity and Inclusion We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Jessica Taylor at or . Information on some of the different types of disabilities is available. Information on adjustments available for the recruitment process can be reviewed. #J-18808-Ljbffr