Aged Care Customer Engagement Officer
vor 3 Wochen
Anglican Community Services – Macquarie Park NSW Permanent Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We're a well-respected not-for-profit that has been serving society's most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for over 40,000 people who rely on our person-centred support. And now, we're extending our reach and impact even further. As a Customer Engagement Officer in our Seniors Communities, you'll play a pivotal role as the first point of contact for prospective clients and their families navigating aged care. You'll build genuine trust, demystify the process, and connect them to tailored support -from initial My Aged Care enquiries to seamless consultations. Your opportunity This is a client-focused role where you'll combine relationship-building, sales intake, and lead management to connect people with the care they need. With care and professionalism, you will: Establish trust with prospective clients and their representatives Provide clear advice and guidance on aged care services, including My Aged Care processes Showcase Anglicare's point of difference, tailoring recommendations to client needs Manage referrals and leads via ARK, provider portals, and other channels Support clients through the transition from CHSP to HCP & Support at Home Program. Ensure the client journey from intake to consultation is seamless, empathetic and professional Build strong working relationships with internal teams and external health professionals What you'll bring You're compassionate, customer-focused, and thrive in a role where you can guide people through important life decisions. You will need: Certificate III in Aged Care/Community Services (or equivalent) Previous experience in aged care or community services Knowledge of government-subsidised aged care services Strong communication skills (written and verbal) Ability to build trust, showcase services, and manage expectations A commitment to Anglicare's vision, mission and values At Anglicare, you'll get the security, stability, and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble, and respectful people of all faiths and backgrounds - and be supported to deepen your knowledge, grow your expertise, and shape a rewarding career. Some of the benefits you’ll enjoy include: Salary packaging - increase your take-home pay by paying less tax Ongoing professional development and training opportunities Fitness Passport - discounted gym membership for you and your family Treehouse rewards program - retail, accommodation, and entertainment discounts Employee Assistance Program for confidential counselling and wellbeing support Are you ready for a career that means more? To apply, click the Apply button. All applicants will receive a response. We value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, abilities, genders and cultural backgrounds. Disclaimer We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
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Community Engagement Officer
vor 2 Wochen
City of Melbourne, Österreich Care Connect VollzeitFull-time | Permanent | Bella Vista, NSW (Hybrid available) We’re excited to introduce the newly created role of Community Engagement Officer , designed to strengthen our connections with the community, increase awareness of our services, and build lasting relationships with clients, families, and partner organisations. About us An industry-leading and...
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Aged Care Client Engagement Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Anglican Community Services VollzeitA leading community support organization in New South Wales seeks a compassionate Customer Engagement Officer to guide clients through the aged care process. This role involves establishing trust, providing tailored support, and managing referrals to ensure a seamless client journey. Ideal candidates will have the Certificate III in Aged Care and experience...
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Lifestyle Programs Coordinator
Vor 5 Tagen
Council of the City of Sydney, Österreich Arcare Aged Care VollzeitA leading aged care provider in New South Wales is seeking a Lifestyle Assistant to facilitate lifestyle programs for residents. The role involves personal interaction with residents, enhancing social engagement, and documenting their needs. Applicants should hold a Certificate III/IV in Aged Care and have experience in the healthcare sector. This position...
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Aged Care Facilities
vor 2 Wochen
City Of Bunbury, Österreich Opal Aged Care VollzeitA leading aged care provider in Bunbury is seeking a General Services Officer to support catering, cleaning, and laundry services. The role offers flexible shifts for both permanent and casual opportunities. Candidates must demonstrate excellent customer service skills and a commitment to maintaining a clean and welcoming environment for residents. Join a...
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Aged Care Maintenance Officer — Contractor
vor 2 Wochen
Council of the City of Sydney, Österreich OLC Care VollzeitA residential aged care provider in New South Wales is seeking an experienced Maintenance Officer to maintain their facilities. The successful candidate will possess a trade background, strong customer service skills, and the ability to work independently. Experience in aged care is advantageous. A current police check is required for this role, alongside a...
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Customer Care Specialist — Aged Care Regulator
Vor 3 Tagen
City of Brisbane, Österreich Aged Care Quality and Safety Commission VollzeitA government agency in Brisbane is seeking a Customer Contact Officer to serve as the first point of contact for consumer enquiries about aged care services. This role involves supporting individuals through various communication channels while assessing and elevating complex enquiries. Strong customer service experience and interpersonal skills are...
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Maintenance Officer
vor 2 Wochen
Council of the City of Sydney, Österreich OLC Care VollzeitMaintenance Officer - Residential Aged Care (Minto NSW) Maintenance Officer - Aged Care Facilities (Sydney NSW) OLC Care Maintenance & Handyperson Services (Trades & Services) Contractor Location: Pembroke Lodge in Minto We are looking to recruit an experienced Maintenance Officer to join our dynamic team at OLC Care (residential aged care). Key Criteria...
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Personal Carer
vor 2 Wochen
City of Melbourne, Österreich Infinite Aged Care VollzeitThe Opportunity At Infinite Care, we pride ourselves on providing industry leading resident care and services which encourages and enables residents to remain independent with all employees working in our companywide safety-first workplace. Our Personal Carer & Engagement Worker (PCEWs) or Lifestyle Assistants are highly interactive supporting our elderly...
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Administration Officer
vor 3 Wochen
City of Melbourne, Österreich Medical & Aged Care Group VollzeitJoin Our Team as an Administration Officer Location: Boronia Aged Care — Now proudly part of the MACG Group Boronia Aged Care is now proudly part of the MACG family — a leading force in compassionate, resident-focused care. If you're an organised and empathetic Administration Officer, we want you to be the friendly face that makes a lasting impact in our...
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Client Engagement Officer
vor 2 Wochen
City of Melbourne, Österreich at VollzeitClient Engagement Officer - Aged Care Home Care Add expected salary to your profile for insights Make a real difference every day. Join a team that cares as much as you do. Summary Are you ready to take on a pivotal role in a fast-growing organisation that’s redefining aged care services? Xanadu Group is seeking a passionate and proactive Client Engagement...
