Major Donor Relationships Coordinator

Join to apply for the Major Donor Relationships Coordinator role at The Fred Hollows Foundation Full time, permanent role, based in NSW or QLD (Flexible work from home arrangements available). Closing Date: 11th of December 2025. About the Fred Hollows Foundation The Foundation is an international development organisation working to prevent blindness and restore sight. We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation has grown to work in more than 25 countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five‑year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind or vision impaired and Indigenous Australians exercise their right to sight and good health. The Opportunity The Major Donor Relationships Coordinator will support the growth of the major donor pipeline via re‑engaging and reactivation of lapsed donors. Working closely with the Major Donor Relationships Specialist this role will coordinate donor journeys and tailored communications designed to deepen engagement, upgrade existing supporters and transition high potential donors – predominately from the appeals and campaigns – into the major donor portfolio. Key Responsibilities Support donor reactivation by coordinating tailored re‑engagement activities for warm, lapsed and appeals donors giving under $20K. Implement donor upgrade journeys to move supporters from campaign giving into the major donor pipeline, following approved engagement frameworks. Collaborate with prospect research to identify and prioritise reactivation and upgrade opportunities. Deliver personalised donor outreach (calls, meetings, small‑scale events) to deepen relationships and secure initial major gifts under the guidance of the Major Donor Relationship Specialist and wider team. Coordinate with campaigns and appeals teams to create smooth conversion pathways for donor progression. Track and report acquisition, reactivation and upgrade performance/outcomes in the CRM, ensuring accurate donor data and insights. Provide exceptional relationship management for a defined portfolio of major donors and prospects. Undertake administrative, financial and reporting tasks to support donor engagement activities and Philanthropy operations. What You’ll Need to Succeed Ideally 3‑5 years of experience in fundraising including HNW giving. Experience supporting stakeholder engagement stakeholders through multi‑year funding campaigns. Experience working for both profit and not for profit sector. Working knowledge and understanding of CRM systems, ideally Raisers Edge or similar. Willingness to travel interstate if required (likely only twice per year). How We Recognise Your Contribution Generous salary packaging, we provide access to not‑for‑profit salary packaging options, which will increase your take‑home pay. Flexible work environment, we focus on output, not hours and enable you to prioritise your health and wellbeing. Generous leave allowances. Ongoing commitment to your continuous learning and career development, through tailored leadership and professional development programs, and focused development conversations. To find out more about our benefits click here Applications Please apply directly using the "Apply" button. Your application should include a CV and, preferably, a cover letter that outlines your interest in the role and addresses the key criteria listed in the “Key Responsibilities” and “What you need to succeed” sections of the advertisement. Applications close: 11th of December 2025. Aboriginal and Torres Strait Islander people are encouraged to apply for this position. The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work. Applicants are advised that The Foundation reserves the right to conduct police checks, and other screening procedures to ensure we maintain and promote a child safe environment. In addition, The Foundation reserves the right to verify qualifications and credentials of applicants as part of our recruitment and screening processes. Please note: We will not be accepting CV’s via agencies for this role. #J-18808-Ljbffr