Head of Claims
vor 4 Wochen
How we’ll thrive together At Guild Insurance, we thrive together by staying connected to meaningful work and supporting each other to grow. Our people are driven by purpose, curious about what’s possible and genuinely care about the impact they make. We work together to protect those who protect others and we’re proud to support the people our communities rely on. Collaboration, respect and continuous learning shape how we show up every day for each other and for our customers. Here, you’ll be part of a team that values your contribution, encourages your development and celebrates your success. Your New Role As Head of Claims, you will set the strategic direction for Guild Insurance’s claims function, elevating performance and ensuring it remains an industry leader. Reporting to the Executive General Manager, Insurance, you will own the end‑to‑end delivery of claims across both short‑tail and long‑tail portfolios, driving a clear and future‑focused vision for the function. You will embed operational excellence, strengthen risk and governance, and lead continuous improvement that lifts customer outcomes, optimises financial performance, and enhances organisational capability. Your leadership will build a high‑performing, accountable claims culture that champions development, expertise, and exceptional service. This is a role of significant strategic influence. You will work closely with senior leaders across underwriting, product, and operational teams to ensure claims insights inform decision‑making, shape portfolio strategy, and elevate customer experience. Your impact will directly reinforce Guild Insurance’s purpose of being there for those our communities rely on. What you’ll bring Senior leadership experience of leading general insurance claims operations with proven results; experience in professional indemnity and liability claims is advantageous but not essential. A passion for leading, developing and inspiring claims professionals Strong operational and strategic improvement track record Commercial acumen with ability to build best practice functions Strong commercial acumen and the ability to build and sustain best‑practice functions Skilled in leading change and delivering large‑scale projects What we offer: We offer a competitive remuneration package, including both short-term and long-term incentives. Alongside this, we offer a hybrid working arrangement, providing flexibility for staff to balance work and life by operating from both the office and home. Together, these initiatives are designed to promote both professional achievement and personal wellbeing. Note this role can be based in Melbourne or Sydney. Next steps If you are looking to join a company that values your contribution, celebrates your success and supports your growth, we would love to hear from you. Confidential enquiries can be addressed to Jason at or on . #J-18808-Ljbffr
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Head of Claims
vor 4 Wochen
Council of the City of Sydney, Österreich at VollzeitGuild Insurance is a proudly Australian‑owned insurer with over 60 years of experience supporting professionals and businesses across the country. We partner with over 40 industry associations to deliver specialised, industry‑informed insurance solutions, and we’re trusted by more than 110,000 customers nationwide. Known for our strong customer focus,...
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Head of Claims
vor 3 Wochen
Council of the City of Sydney, Österreich Guild Group VollzeitAbout Guild Insurance Guild Insurance is a proudly Australian‑owned insurer with over 60 years of experience supporting professionals and businesses across the country. We partner with over 40 industry associations to deliver specialised, industry‑informed insurance solutions, and we’re trusted by more than 110,000 customers nationwide. Known for our...
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Head of Claims
vor 4 Wochen
City of Melbourne, Österreich Guild Group VollzeitHead of Claims at Guild Group Join to apply for the Head of Claims role at Guild Group About the Role As Head of Claims, you will set the strategic direction for Guild Insurance’s claims function, elevating performance and ensuring it remains an industry leader. Reporting to the Executive General Manager, Insurance, you will own the end-to-end delivery of...
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Head of Claims Strategy
vor 4 Wochen
Council of the City of Sydney, Österreich at VollzeitA respected insurance provider is seeking a Head of Claims to set strategic direction for their claims function. This role involves leading both short-tail and long-tail claims, embedding operational excellence, and driving continuous improvement. Candidates should have strong leadership experience in insurance claims operations, preferably with a track...
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Head of Claims
vor 4 Wochen
City of Melbourne, Österreich Guild Insurance Limited VollzeitAdd expected salary to your profile for insights Guild Insurance is a proudly Australian‑owned insurer with over 60 years of experience supporting professionals and businesses across the country. We partner with over 40 industry associations to deliver specialised, industry‑informed insurance solutions, and we’re trusted by more than 110,000 customers...
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Head of Claims — Strategy
vor 4 Wochen
City of Melbourne, Österreich at VollzeitA leading insurance provider is seeking a Head of Claims to set the strategic direction for their claims function. This role involves driving performance across short-tail and long-tail portfolios, collaborating with various teams to enhance customer experience. The ideal candidate will have senior leadership experience in insurance claims operations and a...
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Head of Claims — Hybrid Strategy
vor 4 Wochen
City of Melbourne, Österreich Guild Insurance Limited VollzeitA leading Australian insurer seeks a Head of Claims to set the strategic direction of their claims function. This role requires significant experience in insurance claims operations, influencing customer outcomes and performance. You will work with senior leaders to enhance decision-making through claims insights, and embed a culture of operational...
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City of Melbourne, Österreich Guild Group VollzeitA leading insurance company is seeking a Head of Claims to set the strategic direction for its claims function. This role entails owning the claims delivery across various portfolios and requires senior leadership experience in general insurance claims operations. Candidates should have a strong track record in operational improvement and a passion for...
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Head Of Claims
vor 4 Wochen
City of Melbourne, Österreich at VollzeitAbout Us We’re all here to deliver great retirement outcomes for our members. With a long history in the University sector, UniSuper is now a place where future‑mindful Australians come together. We have a track record of success and a culture focused on being the best place to work in superannuation. We bring our values to life in everything we do –...
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Head Of Claims
vor 3 Wochen
City of Melbourne, Österreich UniSuper VollzeitAbout Us We’re all here to deliver great retirement outcomes for our members. With a long history in the University sector, UniSuper is now a place where future‑minded Australians come together. We have a track record of success and a culture focused on being the best place to work in superannuation. We bring our values to life in everything we do –...
