Telstra Retail

Overview Employment Type: Permanent Closing Date: 30 Sept :59pm Job Title: Telstra Retail: Customer Service & Sales Consultant Responsibilities As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Build connections with a variety of new and existing customers. Develop customised solutions for customers quickly. Support customers to connect faster, better, smarter with Telstra products and services. What we offer We offer the perkiest of perks. 30% off Telstra services Exclusive discounts and offers across 240 brands and partners Flexible, inclusive parental leave Unlimited access to 17,000 learning programs Monthly performance rewards and recognition programs Benefits Your Way – Telstra Locations and roles Locations: across BILOELA, EMERALD, GLADSTONE Multiple Part-Time roles available Store hours vary – search your store Who we’re looking for We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills: The ability to easily build a connection with a variety of new and existing customers An appetite to quickly develop customised solutions for customers A drive to reach (and exceed) sales targets and KPIs The hunger to learn and grow within the role (and beyond) A positive and resilient approach to customer service within a busy environment Experience in a customer-facing role Application process Hit Apply now After you’ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along. About Telstra Retail Opportunities at Telstra: When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, and we prioritise creating a workplace where everyone can thrive. We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and any reasonable adjustments needed to participate equitably in the recruitment process. Note: This description avoids table-based layouts and preserves clear, job-focused content with proper sections. #J-18808-Ljbffr