Allied Health Administrator

Join to apply for the Allied Health Administrator role at Royal Rehab Group About Us At Royal Rehab Private Petersham we’re redefining health and wellbeing. As part of the Royal Rehab Group, a leading charity with over 125 years of innovation in rehabilitation and community support services, we are committed to empowering individuals to achieve their health goals through evidence-based care and lifestyle medicine. We are a 34-bed private rehabilitation hospital providing the highest level of patient care through dedicated staff experienced in all major rehabilitation specialties. Multidisciplinary care is delivered to patients according to individualised patient goals and needs. Our sole focus is helping our patients achieve a better quality of life through rehabilitation, and we are constantly looking at new ways to help improve patient outcomes. We offer a vibrant, inclusive culture the values your expertise. About The Role Are you an organised and detail-oriented professional who thrives in a fast-paced environment? As an Allied Health Administrator at Royal Rehab Private Petersham (RRPP), you’ll play a vital role in supporting our Day Program and LifeWorks Petersham, ensuring smooth and efficient operations. From managing client bookings and admissions to handling data entry, clinical records, reporting, and communication, you’ll be at the heart of our allied health services. You’ll also have the opportunity to work across different units, including our Inpatient Rehabilitation Unit, gaining valuable experience while being part of a supportive and collaborative team. If you’re a proactive and efficient administrator looking for a meaningful role in healthcare, apply now Key Responsibilities Provide professional reception and administrative support, ensuring a welcoming environment for patients, staff, and visitors. Coordinate and manage bookings for Day Rehabilitation and LifeWorks programs, providing patients with their schedules. Accurately enter and maintain patient records in ePAS and PracSuite, including admissions, discharges, and health fund details. Process patient financial activities, including invoicing, copayments, reconciliations, and third-party approvals. Maintain and organise medical records and admission paperwork, ensuring accurate documentation and compliance. Support the hospital revenue and compliance team with billing queries related to Day Rehabilitation. Manage VMO calendars, consultations, and outpatient appointments efficiently. Handle general administrative tasks, including emails, phone messages, mail distribution, and document processing. Maintain stationery and unit supplies, ensuring essential resources are available for staff and patients. About You We are seeking a self-motivated and friendly individual with: Recent medical reception experience in a healthcare setting. Strong communication, writing, and interpersonal skills, with a professional telephone manner. Exceptional customer service skills with a patient-focused approach. Excellent organisational, time management, and administrative abilities to handle multiple priorities. Ability to thrive in a fast-paced environment while maintaining accuracy and efficiency. Proficiency in Microsoft Office Suite and electronic medical record systems. Experience using electronic medical admitting and patient administration systems. Ability to work both independently and collaboratively as part of a team. Strong skills in managing referrals, appointments, and administrative tasks. Knowledge and experience with health funds, HICAPS, and Medicare processing. Your Royal Rewards Salary Packaging: Lower your taxable income and increase your take-home pay Benefits: Fitness Passport & HCF Private Health Insurance discounts Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner Career growth: Genuine career opportunities Work life balance: Flexible work arrangements Salary: Competitive remuneration Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family Leadership: Supportive and experienced leadership team Culture: Friendly and close-knit team environment What’s Next If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us Please note, only applicants that address this essential criteria will be considered. Eligibility for Employment We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds. If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive. Application Close Date Monday 24th November 2025 The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history, statements of service and referee checks. Further Enquiries Emma Scriven, Allied Health Manager Email: #J-18808-Ljbffr