Nursery Sales

On-site Posted 1 day ago Apace acknowledges the Whadjuk people of the Noongar nation as the traditional owners and custodians of these lands and waterways. We pay our respect to the Elders, past and present. We are thankful to the Whadjuk community and to all Aboriginal and Torres Strait Islander people who share their knowledge and wisdom. Our Organisation Apace WA is a community organisation with a vision for a greener planet and connected world. Our purpose is to advance environmental sustainability & amplify social cohesion. Our Strategic Plan ) is exemplified by innovation, diversification, and growth. Incorporated in 1985, we began as a small group of North Fremantle residents and researchers concerned about local engagement, the environment, and appropriate technology. Four decades later, we have become a renowned and respected not-for-profit organisation. Position The Nursery Sales and Customer Service role is an integral part of our team ensuring professional communication and response to our broad base of wholesale clients. This demanding role oversees the ordering process from initial inquiry through to order completion. This role acts as a key liaison between customers and the nursery team. Essential technical skills & knowledge Minimum of 1 years' experience in Nursery Sales/Customer Service. Excellent plant knowledge, or ability to learn quickly the indigenous species endemic to the Swan Coastal Plain and Darling Scarp, WA. Demonstrated experience using Evergreen Connect, Xero, Square & Microsoft programs. Good problem‑solving ability. Good time management and organisational skills. Keen attention to detail. Self‑motivated with a positive and can‑do attitude. Ability to be flexible and adapt under pressure and to deadlines. Australian work rights are essential for this position. Key Responsibilities Provide professional service to existing clients with regular communication via email and telephone. Liaise with nursery staff to keep up to date with current inventory to ensure orders can be met or substitutes provided in case of plant losses. Track current and upcoming orders and communicate to production team to ensure production is on track and plants are delivered to clients on time. Be conversant with the Apace Terms of Trade and initiate the issuing of plant holding deposits and other benchmark payments when required. Provide feedback to production team on quality and appearance of plants produced and delivered. Identify and pursue new business opportunities. Collaborate on determining competitive pricing for native seedlings. Collaborate on production forecasting to expected sales and schedules. Collaborate on propagation plans incorporating feedback from clients. Generate quotes for clients using Evergreen Connect and integrate with Xero accounting software. Generate partial dispatch delivery notes and invoices when required. Coordinate the Annual Plant Subsidy Scheme in May for all Councils and residents. Undertake regular visits to existing clients to maintain and build relationships. Regularly attend industry events and monitor market conditions. Assist in general administration tasks when required. Assist with retail and general phone inquiries when required. Provide sales reports for the Board and General Manager upon request. Participation in Apace sustainability Demonstrate willing participation and interest in the organisation and its strategic goals. Be respectful, accountable, and collaborative. Participate in coordination & staff meetings, planning sessions and evaluations. Communicate and implement Apace policies and procedures. About Apace WA North Fremantle, WA, Australia This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying. #J-18808-Ljbffr