Clinical Lead

Job Description Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced. Position Overview The Clinical Lead supports and mentors Digital (Virtual) Health clinicians to deliver exceptional evidence-based care. The role drives continuous improvement and regulatory compliance across Aspen Medical’s Digital Health services. Job Details Fixed-term, Part-time/Full-Time until 30 June 2026 with possible extension (Multiple positions) We are operational 24/7. Shift times can be flexible between 2-10 hours. Overnight availability is highly desirable (midnight-6:00am) Key Outcomes Improved patient outcomes through evidence-based care Embedding best practices within all Digital Health Scalable, adaptable Digital Health programs Quality improvement within Digital Health Effective monitoring, evaluation and reporting Regulatory compliance Strong stakeholder engagement and alignment Primary Duties and Responsibilities Provide support, direction, orientation and training to Digital Health Clinicians (Registered Nurses and General Practitioners working across the GP Helpline and Healthdirect/NURSE-ON-CALL helplines). Support the planning, coordination and evaluation of services under the guidance of the Digital Health Clinical Workforce Lead and Operations leads. Model compassionate, patient-focused care and a culture of excellence. Support quality assurance, policy development and management of action research projects. Deliver direct and comprehensive care and manage complex case care where required. Champion digital health innovation, clinical governance and data-informed practice. Selection Criteria Essential Must be located within Australia. Registered Nurse with a minimum of 3 years, post-registration experience with unrestricted AHPRA registration. Experience in Digital (Virtual) health or telehealth service delivery. Demonstrated interest in leadership, mentoring and clinical coordination skills. Strong knowledge of evidence-based practice, quality improvement and compliance. Excellent communication skills to engage stakeholders effectively. Commitment to upholding high standards of patient care quality and compliance. Flexible and adaptable to changing priorities and environments. Desired Previous Digital (Virtual) Health Clinical Lead experience will be highly regarded. Knowledge of quality and clinical governance methods, including auditing and compliance assessments and risk management systems (e.g. Riskman). Experience in Key Performance Indicator (KPI) monitoring, reporting and data-driven improvement. Commitment to staying updated on industry trends, best practices and emerging technologies in clinical program management and healthcare delivery. Applications Applications close: 5PM, Friday 14 November 2025 We will be reviewing and interviewing candidates as applications are received. Contact Please note: reference checks will need to be completed and returned within 48 hours of receipt. For questions, contact: Andrian Publico – Culture and Performance Support Officer. Legal / EEO Statement Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant experience. #J-18808-Ljbffr