Customer Service Operator
vor 1 Tag
Customer Service Operator - Monitoring Station EARN $70,000 - $73,000 pa + Super | Negotiable Based on Experience Well-Established Company Providing Life Safety Monitoring Services Full or Part Time Roles with Flexible Roster | 5 Weeks Annual Leave About The Company Our client is a partner of a leading security company in Perthandprovides security and life safety monitoring services for their clients. Offering an empathetic, efficient and caring approach, our client assists with monitoring customers nationally and delivers innovative solutions to corporate, not-for-profit, government and residential customers. About the Opportunity The primary purpose of this position is to provide exceptional customer service to respond to a variety of alarm events while communicating with clients to assist with their needs. Reporting to the Central Monitoring Station Team Leader, some of your responsibilities will include: Proactively participate as a member of the Central Monitoring Station team Follow standard monitoring response procedures according to AS2201.2 Record all actions clearly and accurately in the Patriot monitoring platform Update client information accurately in the Patriot monitoring platform Liaise with clients/stakeholders regarding alarm/event activations Respond to alarm/event activations in a timely manner About You The successful candidate will have: Exceptional customer service skills and a high level of attention to detail Strong communication skills - clear, concise and accurate manner in person and over the phone A high level of computer and typing skills with the ability to learn new systems and software The ability to maintain professionalism in all and every aspect of the Monitoring Station Operations Patience, understanding and empathy wherever possible The ability to work in a team environment You will also need: Security Officer's licence or willingness to obtain Police Clearance or willingness to obtain The ability to work on a 24/7 roster What's in it for You? Join an Established & Reputable Business in Innarloo Convenient Location | Onsite Parking & Close to Transport Enjoy 5 Weeks of Annual Leave | 17.5% Leave Loading Friendly & Hard Working Team | Supportive Environment Diversity of Alarm Monitoring Types Initial & Ongoing Training | Professional Development Part-Time or Full Time Available with Flexible Rosters Option to Complete a Traineeship for the Right Candidate Immediate Start Available for the Right Candidate Apply today and don't miss out on starting this opportunity as soon as possible Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Assistant Director Service Delivery
vor 1 Woche
Perth, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Perth, Österreich Customer Service Delivery VollzeitA government agency in Australia seeks an Assistant Director Service Delivery to lead and innovate customer service delivery. You will be pivotal in shaping strategic plans, managing a diverse team, and ensuring performance indicators meet the state's vision. This role offers a competitive salary, flexible working arrangements, and long-term career prospects...
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Perth, Österreich Direct Couriers VollzeitA leading Australian courier company based in Perth is seeking a Customer Service Operator to manage customer inquiries via various channels. The role requires excellent communication skills, problem-solving abilities, and a strong motivation to deliver exceptional customer service. While previous customer service experience is preferred, ongoing training is...
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Assistant Director, Service Delivery
Vor 7 Tagen
Perth, Österreich Customer Service Delivery VollzeitA government agency is looking for an Assistant Director Service Delivery in Perth to lead and innovate within the Driver and Vehicle Services division. The role requires strategic leadership, stakeholder engagement, and a focus on enhancing community accessibility and safety. You will develop service delivery models while ensuring compliance with...
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Customer Service
vor 2 Wochen
Perth, Österreich WILSON GROUP VollzeitCustomer Service & Administration Officer Location: Perth, WA, AU ABOUT WILSON: Join Wilson Parking for more than just a job. You'll be part of Australia’s top Parking Operator, where we prioritize our people and customers, pushing industry boundaries with innovation. Whether it's pioneering online booking services or our award‑winning app, we're...
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Service Operator II-Slickline
vor 3 Wochen
Perth, Österreich Halliburton Energy Services VollzeitWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
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Field Industrial Services Operator
vor 2 Wochen
Perth, Österreich Soldier On, Ltd VollzeitA global leader in environmental solutions is seeking an experienced Industrial Services Operator in Perth. The role involves chemical cleaning, catalyst loading, and dewatering projects. The successful candidate should possess at least 5 years in a similar position, hold a driver's license, and strong communication skills. Veolia offers ongoing training,...
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Customer Care
Vor 5 Tagen
Perth, Österreich Wilson Group VollzeitCustomer Service and Administration Officer A leading parking operator is seeking a Customer Service and Administration Officer based in Perth. You will handle customer queries via calls and emails, manage customer accounts, and provide administrative support to branch teams. The ideal candidate has experience in an office environment, strong time management...
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Perth, Österreich Halliburton Energy Services VollzeitA leading energy services company in Australia is seeking a Service Operator to assist with slickline services. The role involves supporting the Service Supervisor, ensuring service equipment readiness, and completing well site paperwork. Candidates should possess teamwork skills, basic computer literacy, and the ability to perform mathematical calculations....
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Perth Customer Experience
Vor 5 Tagen
Perth, Österreich Wilson Group VollzeitA leading parking operator is seeking a Customer Service and Administration Officer based in Perth. The role involves handling customer queries via calls and emails, managing customer accounts, and providing administrative support to branch teams. The ideal candidate should have experience in an office environment, strong time management skills, and a...
