Admissions Advisor

Are you passionate about student recruitment and helping creative individuals pursue their educational goals? LCI Melbourne, a globally recognised institute of higher education in art, design, and entrepreneurship, is seeking a dedicated Admissions Advisor to join our growing team. This is a fantastic opportunity to play a pivotal role in shaping the future of student admissions and contributing to the growth of our creative community. As LCI Melbourne continues to expand, we require a proactive and results-driven individual to support our admissions efforts, engage prospective students, and build relationships with key stakeholders. This role is integral to maintaining a culture of student‑centred excellence and fostering a vibrant, inclusive learning environment. The ideal candidate: Thrives in a dynamic, fast‑paced, and goal‑driven environment. Possesses a strong customer service focus. Embraces global challenges and consistently aims to meet or exceed targets with a positive, can‑do attitude. Communicates effectively, engaging comfortably with diverse audiences. Is self‑motivated, demonstrating creativity, rigor, and a willingness to take calculated risks in pursuit of growth. This is a student‑facing and account management role, requiring a collaborative individual to assist the team in developing, implementing, evaluating, and refining customer‑driven strategies for LCIM. Key Roles and Responsibilities: Drive student recruitment initiatives, including organising presentations, tours, and workshops for both domestic and international students and their influencers (e.g., career advisors, international agents, parents, teachers, etc). Be a key point of contact and account manager to a network of students, schools and agents. Provide informed advice to domestic and international students concerning prerequisites, admission processes, credit, pathways and scholarships. Contribute to global admissions strategies and implement activities to increase lead‑to‑student conversion. Present to diverse audiences, including large groups, intimate settings, or virtually. Utilise and maintain a CRM database to efficiently track student and secondary school interactions. Generate detailed reports on admissions trends, leads, and results to support continuous improvement of established processes. Collaborate with the Marketing team on strategies and activities, including planning events, publications, and nurture communication. Actively participate in and contribute to strategic priorities across the business. Skills, Knowledge and Attributes: Strong communication, customer service, and interpersonal skills. Excellent professional, organisational and time management skills. Proven ability to develop and manage policies, systems, and procedures. Proficiency in implementing and updating data‑management systems and processes. A commitment to providing exceptional service and attention to detail in managing client relationships. Creative problem‑solving skills for generating cost‑effective admissions solutions. A strong team player, capable of collaborating across cross‑functional and global teams. Genuine commitment to educational excellence and alignment with LCIM’s values. Proficiency in Microsoft Office and CRM software. Experience in customer service, admissions or marketing within an educational context is desirable. Qualifications required for this position: An undergraduate degree in marketing, communication, or a related field, OR a combination of relevant education and significant experience. Additional requirements and information: Must hold or be willing to obtain and pass a Victorian Working with Children Check. Must hold a current Victorian driver’s license. Willingness to perform manual tasks (e.g., loading/unloading promotional materials). Flexibility to work early mornings, evenings, or weekends, with time‑in‑lieu provided when necessary. For more information about LCI Melbourne and our courses, visit our website at Note: Only shortlisted candidates will be contacted for an interview. #J-18808-Ljbffr