Associate Director, Digital Platform Engineering and Observability

vor 3 Wochen


Sydney, Österreich Optus Vollzeit

The Associate Director of Digital Platform Engineering & Observability is responsible for leading the delivery and platform ownership of automation platforms, DevOps tooling, and Observability capabilities. This includes the implementation and management of Active and Passive Probes, Telemetry, Logging, and Analytics. The role’s primary objective is to ensure the successful selection, implementation, integration, and lifecycle management of these technologies to support the Networks Divisions. This position requires a hands-on leader with a deep understanding of automation technologies and tooling, as well as their practical application in network environments. The Associate Director must ensure that the observability tools provide comprehensive visibility into system performance and health, enabling proactive issue detection and resolution. Additionally, this role involves collaborating with cross-functional teams to integrate observability practices into the broader IT and business strategies, ensuring that the infrastructure is reliable, scalable, and capable of supporting the organisation's objectives.

Ready to reimagine your career at Optus

  • Technical Accountability : Development of Technology roadmap, capacity management, resiliency planning, lifecycle management, and configuration management.
  • Operational Enablement : Tier 3 support, platform KPI reporting, backup and recovery planning, and problem management investigation.
  • Cyber Security Management : Ensuring platform adherence to Optus Cyber Security policy including penetration testing, anti-malware scanning, vulnerability scanning, CIS scans, and user access reviews.
  • Commercial : Capital management and development of the Annual Operating Plan, procurement of tooling and resourcing required to fulfill platform ownership responsibilities.
  • Innovation and Improvement : Continuously evaluate and adopt new technologies and methodologies to enhance platform capabilities and efficiency.
  • Team Leadership : Lead a team of engineers, providing guidance, mentorship, and support to foster a collaborative and high-performing work environment.
  • Stakeholder Collaboration : Work closely with cross-functional teams, including software developers, DevOps engineers, and architects, to ensure seamless integration and operation of platform components.
  • Performance Monitoring : Implement and utilise monitoring tools to support proactive identification and resolution of performance issues, ensuring optimal platform performance and availability.
  • Observability: Implement active and passive probes, telemetry, logging, and analytics to monitor and optimize system performance.
  • Platform Engineering: Technical accountability, operational enablement, cybersecurity, and commercial management to ensure platform resilience and compliance.

What we are looking for

  • Technical qualification (degree) in Telecommunications Engineering (or related Engineering discipline) or equivalent.
  • Proven experience in senior leadership roles with hands-on coaching, mentoring and performance management experience.
  • Background in overseeing service design and delivery teams, with a focus on delivering reliable and high-performance network services.
  • Experience in change management, external governance, and optimising legacy tasks associated with network services.
  • Experience with contract negotiations and management.
  • Excellent knowledge of problem analysis and design techniques.
  • Experience across Telecommunications domains including RAN, Voice, Packet, Transport, IP as well as understanding of virtual/cloud networks.
  • Experience in DevOps / Software development.
  • Experience in Network Probing solutions for Active and Passive Probes, Packet brokers, physical and virtual tapping.
  • Understanding of Network Interfaces and packet tracing.
  • Understanding of protocols such as SIP, RTP, SS7, Diameter, UDP, SCTP, TCP
  • Understanding of Mobile Core, IP and Access Network Architecture (e.g., 5G, LTE, IP, Signaling technologies, CNF, IMS, IN, VoLTE, VoNR, Orchestration, AI, Automation and CI/CD).

Our benefits

  • 3 days in the office, 2 days remote – with flexible hours to suit
  • Inclusive paid parental leave, up to 14 weeks for the primary care giver
  • All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
  • Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
  • Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
  • Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit />

#LI-HM1



  • Sydney, Österreich Optus Vollzeit

    Associate Director, Digital Platform Engineering and ObservabilityLocation: Sydney, NSWCompany: OptusType: Full TimeJob ID: 162647Date: 9 January 2025 1:38 AMThe Associate Director of Digital Platform Engineering & Observability is responsible for leading the delivery and platform ownership of automation platforms, DevOps tooling, and Observability...

  • Lead Platform Engineer

    vor 2 Wochen


    Sydney, Österreich Tyro Payments Limited Vollzeit

    Why work for Tyro We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Tyros are a highly collaborative mix of people. You will work closely with our...


  • Sydney, Österreich Tyro Payments Limited Vollzeit

    We're not just like every other bank.Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.Tyros are a highly collaborative mix of people.You will work closely with our awesome teams and individuals in...


  • Sydney, Österreich Ing Bank N.V. Vollzeit

    The Centre of Expertise (CoE) for Site Reliability Engineering (SRE) supports the organisations strategy by enabling SRE capabilities towards continuous focus on system health, reliability, availability, capacity, performance, continuity, and management of IT services.The Lead Site Reliability Engineer - Observability role is a key hands-on, multi-skilled...


  • Sydney, Österreich ING Bank Limited Vollzeit

    The Centre of Expertise (CoE) for Site Reliability Engineering (SRE) supports the organisations strategy by enabling SRE capabilities towards continuous focus on system health, reliability, availability, capacity, performance, continuity, and management of IT services. The Lead Site Reliability Engineer - Observability role is a key hands on, multi-skilled...


  • sydney, Österreich ING Bank N.V. Vollzeit

    The Centre of Expertise (CoE) for Site Reliability Engineering (SRE) supports the organisations strategy by enabling SRE capabilities towards continuous focus on system health, reliability, availability, capacity, performance, continuity, and management of IT services. The Lead Site Reliability Engineer - Observability role is a key hands-on, multi-skilled...

  • Associate Director

    Vor 4 Tagen


    Sydney, Österreich Constructeng Australia Recruitment Vollzeit

    3 days ago Be among the first 25 applicantsDirect message the job poster from ConstructEng Australia RecruitmentStrategic Recruitment Partner.Business Developer.Stakeholder Manager.Associate Director Structural Engineer to work on major medium and high-rise Building structures above $150 million construction value.Join an established, multi-disciplinary...


  • Sydney, Österreich the original Vollzeit

    Exciting opportunity to join Government Technology Platforms' senior executive leadership team!Employment Type: OngoingLocation: Flexible/hybrid working arrangements available across NSW, with occasional travel to Sydney metro locations requiredTotal remuneration range: $217,997 - $242,100 commensurate with experienceAbout usGovernment Technology Platforms...


  • Sydney, Österreich Macquarie Vollzeit

    Our Control Tower team in Banking and Financial Services is key in developing, supporting and adopting new practices, tooling, and ways of working. To drive change and optimise how we work, we have an opportunity for an Associate Director to take accountability and oversight of our Digital, Data, Design and Engineering Acceleration Initiatives, drive...


  • Sydney, Österreich the original Vollzeit

    Exciting opportunity to join Government Technology Platforms' senior executive leadership team!Employment Type: OngoingLocation: Flexible/hybrid working arrangements available across NSW, with occasional travel to Sydney metro locations requiredTotal remuneration range: $217,997 - $242,100 commensurate with experienceAbout usGovernment Technology Platforms...


  • Sydney, Österreich Xero Vollzeit

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.This purpose sits at the centre of everything we do.We support our people to do the best work of their...


  • sydney, Österreich Government of New South Wales Vollzeit

    Exciting opportunity to join Government Technology Platforms’ senior executive leadership team! Employment Type: Ongoing Location: Flexible/hybrid working arrangements available across NSW, with occasional travel to Sydney metro locations required Total remuneration range: $217,997 - $242,100 commensurate with experience About us ...

  • Associate Director

    Vor 6 Tagen


    Sydney, Österreich CGC Recruitment Vollzeit

    It's time for you to create a strong profile in the Civil Engineering industry and drive your career and earnings forward.With this fantastic opportunity you will be able to come out of the shadows in your current role and flourish in a position where your opinions and commercial acumen are valued.With a focus on staff development they encourage their...

  • Associate Director

    Vor 4 Tagen


    Sydney, Österreich CGC Recruitment Vollzeit

    It's time for you to create a strong profile in the Civil Engineering industry and drive your career and earnings forward.With this fantastic opportunity you will be able to come out of the shadows in your current role and flourish in a position where your opinions and commercial acumen are valued.With a focus on staff development, they encourage their...


  • sydney, Österreich SafetyCulture Vollzeit

    SafetyCulture is a global technology company that is helping to transform workplaces around the world. After witnessing the tragedy of workplace incidents as a private investigator, SafetyCulture Founder Luke Anear recruited a team to help him develop a mobile solution for frontline workers. What we have created is a market-leading workplace operations...


  • Sydney, Österreich Macquarie Vollzeit

    Leverage your extensive technical knowledge & people leadership skills to lead our digital bank’s Customer, Entitlements & Connectivity Platform teams. As a Digital Bank, software engineering is at the core of what we do. Our engineers operate in an autonomous environment where they are empowered to “do it right”, continuously learn and become masters...

  • Paid Media Director

    vor 2 Wochen


    Sydney, Österreich LION Digital Vollzeit

    ABOUT THE ROLE LION Digital is on the hunt for a dynamic Paid Media Director to seize this unparalleled opportunity. As an award-winning, global, and multicultural agency, we collaborate with a diverse array of market-leading, international clients such as RM Williams, Ledlenser, Havaianas, and Helly Hansen. Our expertise spans digital strategy, search,...


  • Sydney, Österreich Tideri Jobbörse Vollzeit

    Associate Director, Social – Creative FuturesOverview of the teamEssenceMediacom Creative Futures works at the intersection of data and technology, media and creative to drive relevance for brands.We strive to reshape how brands connect with consumers by creating advertising that is relevant and useful to the end user.Our proposition isn't about creating...

  • Associate Director

    vor 2 Wochen


    Sydney, Österreich Connect Personnel Vollzeit

    This multi-office engineering consultancy has an enviable record with clients, both from a technical perspective and in overall client satisfaction. Continued growth has led to the need for a new Associate Director. Your key responsibility is to oversee projects related to fire safety engineering. Please call Dan Kery (BEng 1987) on 0406 537 706 to discuss....

  • Associate Director

    vor 3 Wochen


    Sydney, Österreich Performance Vollzeit

    Description Position at GroupM Performance Associate Director ABOUT WPP & OPENDOOR At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have...