Membership Service
vor 7 Stunden
Membership Service & Reception Team Member Full training and support + free Fernwood membership About Fernwood Fitness At Fernwood we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends, and self-love. We’re the leaders in women’s health and fitness and have been since 1989. From one small club in Bendigo, Victoria, we have grown to 70 clubs Australia-wide, plus in-club and online programs dedicated to empowering women to shine in all aspects of their lives. Fernwood is the only health and fitness destination for Australian women, being the club of choice for 70,000 women across the country, and we want you on our team. About the role Be the face of our Fernwood Fitness St Agnes and create the perfect member experience for all those who engage with the club. Your ambitious and passionate personality will contribute to our strong sense of community, and develop strong rapport with members, external partners and the wider Fernwood team. As part of our Membership Service Team you will manage everything from new membership sign ups, front desk management and general administration to providing first-class customer service. You will also assist with all other aspects of club operations such as social media, club tours, member outreach, club presentation, administration, retail sales and general member engagement. About you You’re a hands‑on woman with a positive, can‑do attitude and are a natural motivator. Passionate about fitness, wellness and women’s health. Outstanding interpersonal skills and the ability to build strong relationships quickly. Dynamic and creative sales skills; able to identify sales and marketing opportunities. Aren’t afraid to clean or maintain equipment to keep our fitness centre looking its best. Availability to work a range of shifts including some evenings and Saturday mornings. Skills & experience Driven by achieving results for our members, themselves, and the company. Excellent customer service skills and a high level of maturity. Demonstrated ability to hit sales targets and KPI’s. Excellent phone, email and face‑to‑face conversation skills. Culture Fernwood Fitness is built around community. We provide the resources and tools for women to share, grow and take care of one another – and that includes our employees. We regularly get together to celebrate, exercise, support each other and have a chat – we love a chat There really is no health and fitness club like a Fernwood Fitness, and women know that. Our community of members and health and fitness experts is only getting bigger, and we love it. Specialised training and support. Free club membership, access to the club to boost your healthy lifestyle, and discounted services. Long‑term career opportunities – internal promotions are encouraged within our network. An empowering women’s‑exclusive community where you can shine, recognition of your skills, and coaching for your new role. How to apply Ready to be part of our success at Fernwood Fitness? Click Apply today or email resume to ************@fernwoodfitness.com.au (Kelly Parkin Manager) #J-18808-Ljbffr
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Member Experience Champion
vor 7 Stunden
Adelaide, Österreich Fernwood Fitness VollzeitA leading women's health and fitness club in Australia seeks a Membership Service & Reception Team Member. This role involves managing membership sign-ups, providing exceptional customer service, and assisting with club operations. The ideal candidate is passionate about fitness and women's health, with strong interpersonal skills and a positive attitude....
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