HESS-Technical Support Engineer

Vor 7 Tagen

Council of the City of Sydney, Österreich BLUETTI Vollzeit

HESS‑Technical Support Engineer – BLUETTI Location: Sydney, New South Wales, Australia Responsibilities Implement the company’s strategy in helping the sales team identify, secure, and establish business relationships with solar installers/retailers, home builders, distributors, and wholesalers, and provide technical training to them. Provide pre‑ and post‑sale technical support and consultation to Australian sales teams and customers regarding the company’s residential BESS products. Lead the delivery of pre‑ and post‑sale technical service/support to local business partners including distributors and installers. Communicate with the headquarters R&D team regarding all technical matters arising from installation and day‑to‑day system operations. Capture customer needs for product development, gather market information, and continually update the Technical Service team in China HQ. Represent the company at industrial events, including training, workshops, and trade fairs. Travel to meet distributors, installers, and customers to provide technical training and onsite support. Qualifications Degree in Electrical Engineering, PV & Renewable, Technology, or a related field. 3–5 years of experience in the solar & battery industry. Strong verbal, written, and interpersonal communication skills. Ability to prioritize and plan workload to meet business needs and goals. Self‑motivated, proactive, and dedicated approach. Mandarin speaking skills are a strong bonus. Willingness and ability to travel, approximately 25% of the time. Licensed Australian Electrician (preferred). Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Renewable Energy Equipment Manufacturing #J-18808-Ljbffr

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