Receptionist - Medical Imaging (530729)

The Team: Royal Hobart Hospital is Tasmania’s largest hospital, and the Department of Medical Imaging is a dynamic and essential clinical service that plays a critical role in diagnosing and supporting patient care across the hospital and broader Tasmanian community. As the state’s largest tertiary referral centre, we provide a diverse range of high-quality imaging services including General X-ray, CT, MRI, Ultrasound, Nuclear Medicine/PET, Fluoroscopy, Interventional Radiology and Angiography. Our department is committed to excellence in patient-centred care, clinical safety and continuous improvement. We work within a fast-paced, collaborative and highly skilled multidisciplinary environment, supporting emergency, inpatient, outpatient and specialist services. With ongoing investment in new technology, workflow improvements, and staff capability, Medical Imaging offers an exciting opportunity to be part of a service that genuinely impacts health outcomes across Tasmania. The Role: The Receptionist in Medical Imaging is a key frontline role responsible for ensuring a professional, welcoming and efficient patient experience. This position supports the smooth operation of the department by coordinating patient arrivals, managing bookings and enquiries, and providing consistent, timely communication between clinical teams, patients and external stakeholders. The role requires a calm and organised approach in a busy environment, strong attention to detail, and a commitment to maintaining accuracy in patient records and administrative processes. The successful candidate will demonstrate excellent communication, customer service and problem‑solving skills, and will contribute positively to the broader team culture. As the first point of contact for many patients, the Receptionist plays a vital role in supporting patient flow, reducing delays and ensuring patients feel informed, supported and respected throughout their imaging journey. You will need: Previous experience in clerical/reception functions within a hospital environment together with knowledge of procedures and relevant guidelines as they relate to the management of patient information. Ability to demonstrate effective interviewing techniques, ensuring accurate demographic and financial information is captured. Well developed interpersonal and communication skills with the ability to liaise effectively with patients, clinicians, health service staff and external stakeholders. Sound knowledge and experience in the use of office management software, together with Ability to acquire a thorough working knowledge of computer systems, DMR, PC packages, Rados, Terminal Digital Filing together with rapid accurate data entry skills. Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application. Details of appointment: Multiple Permanent full time & part time, day worker positions, working up to 76hours per fortnight, commencing as soon as possible. *notwithstanding hours to be negotiated with the successful applicant. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies. Salary: $66,049 to $70,993 per annum pro rata. Our Employer 12% superannuation contribution is on top of this amount. Salary range is in accordance with Public Sector Unions Wages Agreement 2022 Salary Packaging: You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. Benefits available to eligible candidates: Professional development and accelerated pathways. A range of leave entitlements, including study leave and Professional Development Support. Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family. More information about our Employee Benefits can be found here Eligibility: Note: Please refer to the Application Guide for more information of pre-employment check. Download the Statement of Duties and any Associated Documents We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance. Statement of Duties: Receptionist - Medical Imaging B2 (word) Application Guide: Department of Health - Applicant Guide (word) How to apply: Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered. You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required. For more information: Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy. Name: Chloe LydfordPosition: Team Leader - Medical Imaging Phone number: Email address: What it is like working at the Department of Health? Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania Make It Tasmania | Move for a great lifestyle One Health Podcast - Spotify One Health Podcast - Apple Tasmanian Health Careers | Tasmanian Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities. #J-18808-Ljbffr