Banking Consultant, Mortdale

Banking Consultant, Mortdale Department: AR Branch Network Division: Australia Retail Location: Mortdale About Us Build a rewarding career in an innovative, fast paced and collaborative environment Are you someone who has the desire and ability to move up a career path to Lending? Join us Use your passion and curiosity for people, and put them at the centre of everything you do At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to provide customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: PermanentRole Location: Mortdale Branch 37 Morts Road Mortdale NSW 2223Work Hours: Part-Time (25 hours/week) Day Start Finish Monday 10:00 AM – 3:00 PM Tuesday 10:00 AM – 3:00 PM Wednesday 10:00 AM – 3:00 PM Thursday 10:00 AM – 3:00 PM Friday 10:00 AM – 3:00 PM Saturday Not rostered Sunday Not rostered What will your day look like? As a Banking Consultant, you will have the opportunity to: Contribute to a significant uplift in customer engagement and advocacy and create real customer value Actively participate in and support bank programs and initiatives Take responsibility to ‘know your customer’ from a risk perspective Ensure compliance with ANZ and branch policies and procedures What will you bring? To grow and be successful in this role, you will ideally bring the following: Exceptional customer focus - retail experience is an advantage Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage Ability to multi-task and highly adaptable to change and ambiguity Willingness to work in a collaborative team environment Sound understanding of compliance Excellent communication and interpersonal skills You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods. To find out more about working at ANZ, visit You can apply for this role by visiting ANZ Careers and searching for reference number . Job Posting End Date #J-18808-Ljbffr