Customer Care Specialist
vor 3 Wochen
Customer Care Specialist Join to apply for the Customer Care Specialist role at Sharp & Carter . Sharp & Carter are proud to partner with a well‑respected and values‑driven organisation for the recruitment of a Customer Care Specialist on a permanent, full‑time or part‑time basis. Opportunity This role plays a pivotal part in supporting families during emotionally sensitive times, ensuring every interaction is handled with empathy, professionalism, and accuracy. You’ll be joining a collaborative Customer Care Hub that values compassion, teamwork, and continuous improvement. Key Responsibilities Serve as the first point of contact for families reaching out for support, listening carefully to their needs and responding with warmth, patience and professionalism. Accurately record and manage information to ensure all requests and arrangements are handled smoothly and efficiently. Handle sensitive and sometimes complex situations with discretion, empathy and sound judgment. Work closely with Directors, Regional Managers, and other internal teams to coordinate services and provide a seamless experience for families. Maintain strong organisational practices, balancing multiple enquiries and tasks while meeting service standards and deadlines. Skills & Experience Required Genuine compassion and empathy for families in need. Strong communication skills, both written and verbal. Resilience and maturity to manage sensitive and emotional situations. Organised, detail‑oriented, and confident using technology. Ability to work on a rotating roster including weekends and public holidays. Previous experience in customer service or contact centres, ideally in sensitive environments. How to Apply Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, we still encourage you to apply or send your CV directly to the email addresses below. This ensures we can stay in touch regarding future opportunities aligned to your career goals. For more information about this opportunity, please call Antonia Waldron or Aleah Borgas for a confidential discussion on the details below. Antonia Waldron 0491 257 346 Aleah Borgas 0488 159 430 Location: Brisbane, Queensland, Australia #J-18808-Ljbffr
-
Customer Care Specialist
Vor 4 Tagen
City of Melbourne, Österreich ROBERT WALTERS AUSTRALIA VollzeitOur client is seeking a dedicated Customer Care Specialist to join their dynamic team in Melbourne. This role offers the opportunity to be the first point of contact for customers, providing exceptional support and service across various touch points. First point of contact for customers . Opportunity to work in a dynamic, fast‑paced environment . Role...
-
NDIS Customer Care Specialist
vor 3 Wochen
City of Melbourne, Österreich Tender Loving Care Disability Services VollzeitTender Loving Care Disability Services – Preston VIC About Tender Loving Care Disability Services Tender Loving Care is committed to providing people with disabilities reasonable, individualised support services to help them achieve their life goals. Tender Loving Care operates in a person-centred manner, empowering individuals to use their strengths to...
-
Critical Care Specialist
Vor 4 Tagen
Council of the City of Sydney, Österreich Small Animal Specialist Hospital (Sash) VollzeitCritical Care Specialist – SASH Alexandria At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between animals and people, we constantly strive to help pets and their families live their best...
-
Customer Care Specialist — Aged Care Regulator
Vor 2 Tagen
City of Brisbane, Österreich Aged Care Quality and Safety Commission VollzeitA government agency in Brisbane is seeking a Customer Contact Officer to serve as the first point of contact for consumer enquiries about aged care services. This role involves supporting individuals through various communication channels while assessing and elevating complex enquiries. Strong customer service experience and interpersonal skills are...
-
Customer Care Specialist
Vor 4 Tagen
City of Melbourne, Österreich Lake Imaging VollzeitCustomer Care Specialist Join to apply for the Customer Care Specialist role at Lake Imaging . Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria, with more than 19 clinics providing a wide range of diagnostic imaging services to St John of God private hospitals, community‑based clinics, and specialty...
-
Hybrid Customer Care Specialist — XapCare Partner
vor 11 Stunden
City of Brisbane, Österreich Goodstart Early Learning VollzeitA leading childcare organization is hiring a Customer Care Specialist in Murarrie, QLD for a full-time 6-month contract. In this role, you'll be the first point of contact for internal inquiries and will leverage your problem-solving abilities to assist center teams. This position requires a customer-centric approach, strong communication skills, and...
-
Customer Care
Vor 2 Tagen
Council of the City of Sydney, Österreich Insulet VollzeitA leading healthcare technology company is seeking a Customer Care Specialist in Sydney to provide exceptional customer service for their Omnipod® product. The role involves managing order processes, customer inquiries, and ensuring compliance with healthcare regulations. Ideal candidates have call center experience, knowledge of diabetes care, and possess...
-
Mon-Fri Hybrid Customer Care Specialist
vor 2 Wochen
City of Brisbane, Österreich Goodstart Early Learning VollzeitA leading childcare provider in Brisbane is seeking a Customer Care Specialist to provide exceptional support. You will handle inquiries, collaborate with teams, and ensure efficient rostering processes. Ideal candidates possess strong communication skills, organizational abilities, and a commitment to customer service in a hybrid work environment. Join us...
-
Frontline Customer Care Specialist
Vor 4 Tagen
City of Melbourne, Österreich ROBERT WALTERS AUSTRALIA VollzeitA growth-focused company in Melbourne is seeking a dedicated Customer Care Specialist to enhance the customer experience by providing exceptional support through various channels. In this entry-level role, you will be responsible for handling inbound inquiries, resolving customer concerns, and assisting with account management. The ideal candidate will...
-
Travel Customer Care Specialist
Vor 2 Tagen
Council of the City of Sydney, Österreich Xperience Xscape Travels VollzeitTravel Customer Care Specialist (Remote) Join to apply for the Travel Customer Care Specialist (Remote) role at Xperience Xscape Travels . As a Travel Customer Care Specialist, you’ll support travelers through every stage of their journey—helping them plan, keep them informed, and ensure a smooth trip. Key Responsibilities Respond promptly and kindly to...
