Membership Manager | Morningside
vor 19 Stunden
About Goodlife Health Clubs As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia – providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions – empowering people throughout Australia to live the Goodlife. The Opportunity The Membership Manager (MM) takes responsibility for leading a capable, in‑club team of Member Support Consultants (MSC) to maximise membership growth (through acquisition and retention) and create a positive member experience that drives club visitation and member engagement. The MM takes overall responsibility for achieving joiners, leavers, and member growth goals, whilst overseeing front desk operations and setting best‑in‑class service standards within the club. The MM is tasked with mentoring their team and giving them the tools to succeed in their role. They combine their sales expertise, exceptional customer service capability, and motivational leadership skills to develop a culture that inspires prospective members, whilst ensuring that existing members are motivated to continue their fitness journey. Key Responsibilities Manage the daily workflow of the club's MSC team ensuring the club reaches monthly sales targets Achieve your own individual proportionate monthly and annual sales targets to contribute to the success of the team Create a structure to ensure that the MSC team achieves their daily minimum performance criteria Assist with the delivery of sales training to develop the MSC team Achieve member retention and growth budgets on a monthly basis Ensure that enquiries via phone, email or in person are responded to within 24 hours Support the Club and Regional Manager in developing initiatives to drive membership growth Support the Club Manager in developing the MSC fortnightly roster About you Able to demonstrate proven sales and customer service experience with a clear ability to hit KPIs Understanding of the cycle of selling, and various sales techniques including up‑selling and cross‑selling Previous experience of managing the customer journey to achieve successful customer outcomes – an understanding of customer retention strategies and metrics is highly regarded Previous experience of managing and mentoring a team Ability to set and motivate others towards a goal Experience using business computer systems Current First Aid and CPR certificates What we can offer you A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community. In addition, we offer A realistic OTE of $85,000 (made up of base salary, plus commission), plus super A complimentary all‑access Goodlife membership Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards” Career opportunities with Fitness and Lifestyle Group – Asia Pacific's largest diversified fitness group – develop your career across our brands, locations and disciplines #J-18808-Ljbffr
-
Membership Growth
vor 19 Stunden
City of Brisbane, Österreich Good Life Health Clubs VollzeitA leading fitness organization in Brisbane is seeking a Membership Manager to drive membership growth and team performance. This role requires proven sales and customer service experience along with strong team management skills. As the Membership Manager, you will oversee daily operations, mentor your team, and achieve sales targets while improving member...
-
Membership Services Manager
vor 4 Wochen
Council of the City of Sydney, Österreich Reo Group VollzeitLocation: Sydney CBD Salary Package: $100k - $120k + Super Base pay range: A$100,000.00/yr - A$120,000.00/yr Role Highlight Career-defining opportunity to lead and grow membership programs within a respected, national organisation. Own key campaigns, strengthen member relationships, drive measurable engagement and retention, and shape strategic initiatives....
-
Membership Manager | Bayside
vor 3 Wochen
City of Melbourne, Österreich Fitness First group VollzeitMembership Manager | Bayside page is loaded## Membership Manager | Baysidelocations: Melbourne, Southern Suburbs & Baysidetime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: December 10, 2025 (26 days left to apply)job requisition id: JR **About Fitness First:**A globally recognised leader in the fitness sector, **Fitness First**...
-
Membership Service Manager
vor 2 Wochen
City Of Stirling, Österreich at VollzeitEstablished in 1934, the Motor Trade Association of Western Australia (MTA WA) has spent decades as a passionate advocate for the motor industry, assisting members in running and growing their business. MTA WA is a member‑based organisation and is the peak industry group for the Western Australian motor industry representing over 1,500 businesses. MTA WA...
-
Business Manager
vor 2 Wochen
City of Brisbane, Österreich Tradelink VollzeitBusiness Manager We’re partnering with Tradelink to appoint a Business Manager to lead the branch to its next phase of growth. Base pay range A$100,000.00/yr - A$120,000.00/yr Why Tradelink? Join an established national network (200+ locations; 1,300+ team members) with a supportive, growth-minded culture. Expect pathways, recognition and a performance...
-
Business Manager
Vor 7 Tagen
City of Brisbane, Österreich Tradelink VollzeitBusiness Manager We're partnering with Tradelink to appoint a Business Manager to lead the branch to its next phase of growth. Base pay range: A$100k – A$120k per year Why Tradelink? Join an established national network (200+ locations; 1,300+ team members) with a supportive, growth‑minded culture. Expect pathways, recognition and a performance mindset...
-
Membership Coordinator
Vor 5 Tagen
City Of Swan, Österreich Ellenbrook Mile (WA) Ltd VollzeitOur Mission is simple but powerful: to improve the mental and physical well‑being of our community by creating opportunities to connect. As a Membership Coordinator, you’ll help bring that mission to life by: Engaging with Activities: Regularly attending (or connecting with) our activities – 5 weekly walks, 2 game sessions, and 3 craft sessions – to...
-
Membership & Engagement Manager (Industry & Events)
vor 2 Wochen
City Of Stirling, Österreich at VollzeitA peak industry group for the automotive sector in Western Australia is seeking a Membership Service Manager. This role focuses on supporting members through business advisory services, driving membership acquisition, and organizing key events. The successful applicant will possess excellent interpersonal skills and a background in business management,...
-
MEMBERSHIP SERVICES OFFICER
vor 3 Wochen
City of Brisbane, Österreich Australasian Society of Association Executives VollzeitMEMBERSHIP SERVICES OFFICER – ADELAIDE, SA (REMOTE) Join to apply for the MEMBERSHIP SERVICES OFFICER – ADELAIDE, SA (REMOTE) role at Australasian Society of Association Executives . About the CDAA The Career Development Association of Australia (CDAA) is the national peak body for career development professionals, committed to ensuring that all...
-
Head of Membership
vor 2 Wochen
City of Yarra, Österreich Cardinia Leisure VollzeitThe Head of Membership will oversee and constantly improve all sales & operational functions of the Membership Department. The Head of Membership will play a critical role in helping Richmond to build a unified, sustainable, and trusted football club that plays finals and brings premierships home to Punt Road. They will do this by generating the maximum...
