Community Manager

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected. We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team. We’re on the lookout for a Community Manager to join our team at our Sovereign Gardens site, located just outside Ballarat. Ingenia Sovereign Gardens is set in Sebastopol, VIC, close to shopping, health services, and sporting clubs, with a bus stop right at the front for easy access. Reporting to the Area Manager, you’ll play a key role in the day to day management of the Community including asset enhancement, financial and people management, resident satisfaction, risk and legislative compliance. Why You’ll Love Life at Ingenia We believe work should be rewarding, flexible, and full of perks: Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50% Employee referral, employee of the month, and employee of the year rewards Flexible work schedules to suit your lifestyle In this Role, You’ll Oversee the day-to-day presentation, maintenance, and compliance of the Community, ensuring high-quality services and a safe, welcoming environment for residents, staff, contractors, and visitors. Collaborate with other internal departments to achieve resident interviews and occupancy targets. Manage budgets, financial reporting, and resident records while ensuring adherence to relevant legislation, lease documentation, and industry codes of practice. Plan and deliver engaging community events, foster strong relationships with residents and stakeholders, and maintain confidentiality and professionalism in all interactions. Lead and develop a high-performing team, ensure workforce planning and performance management, and maintain compliance with Workplace Health and Safety standards through regular audits and risk assessments. You're Likely a Match If You Hold a current First Aid & CPR Certificate, and a valid ‘C’ class driver’s licence. Bring proven experience in a similar role, with strong leadership, communication, time management, and problem-solving skills, along with sound knowledge of building and grounds maintenance. Demonstrate excellent administrative and financial management abilities, with the capacity to work independently and maintain high standards of documentation and compliance. Are comfortable with occasional manual tasks such as lifting, cleaning, gardening, and using maintenance or kitchen equipment, while frequently moving around the site. Are proactive in maintaining a safe work environment, using PPE when required, and contributing positively to a collaborative and resident-focused team culture. You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter. Our Recruitment Process Apply via our website; no cover letter needed Quick phone chat and interview with your future manager Background checks Offer and onboarding; welcome aboard All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check. Let’s Create Amazing Experiences Together Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you. #J-18808-Ljbffr