Assistant Counter Manager
vor 3 Wochen
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder, Nicola Kilner. We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us WHAT WE’RE LOOKING FOR We are looking to hire a PT Associate Counter Manager to work at our Myer Melbourne counter on a 30-hour per week contract. To be eligible for this role, you must be available to work the following shifts weekly: As a permanent team member, you must demonstrate initiative, be a strong team player with leadership experience to guide our casual and seasonal team members. As we approach the busy end of year period, the successful candidate must have full availability through November and December as there is a leave blackout period through this time, no leave requests will be approved. Only candidates who are available to work through this period will be considered. WHAT YOU’D BE DOING IN THIS ROLE Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training Ensure standards for quality, customer service and health and safety are met Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands and products Manage customer feedback and queries Operate POS and complete transactions accurately and efficiently Participate in inventory control and counts to ensure product stock is up to date Contribute to a positive, fun, and professional team environment Stay up to date with product knowledge, company information, launches and campaigns Perform operational duties such as cash handling, restocking, replenishing products SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE Love of beauty products and a passion for skincare Comfortable in engaging customers and applying products with the customer while providing consultations Ability to multi-task, while providing professional and outstanding customer service Effective time management and communication skills Attention to detail and problem-solving skills WHAT YOU’LL BE GAINING BY JOINING OUR TEAM There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order… Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more. Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning. First dibs on new products. A generous discount on DECIEM products for you, your family, and your friends. BUILDING GROWTH TO POWER GOOD We are a People-first company that lives by our core values to…
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