Customer Service Leader

vor 2 Wochen

Newcastle City Council, Österreich Bendigo Advertiser Vollzeit

Customer Service Leader – Lambton AutoGlass Service Centre Join an organisation that values its people, invests in communities and is committed to the environment. If you share a passion for maintaining a continual focus on “Making a Difference with Real Care” to customers and employees, this is your next opportunity. O’Brien Glass have an exciting opportunity for you to begin or continue your career within the Auto Glass industry by joining our Lambton AutoGlass Service Centre as a Customer Experience Leader. Key Information Hours: Full Time – 38 hours per week Days: Monday – Friday Must be able to work Saturdays if and when required (overtime applicable) Salary: Monthly pay The Role Our Lambton AutoGlass Service Centre is seeking a highly‑motivated, enthusiastic and passionate Customer Experience Manager to lead customer service and focus on delivering a first‑class service to our new and existing customers. Key Duties and Responsibilities Lead customer service and support the day‑to‑day running of the Service Centre Provide first‑class service to all customers using your amazing people and communication skills Keep customers appraised of delivery lead‑time Undertake repair inspections, converting repairs to sales where appropriate Raise job authorities and invoices by utilising the Service Centre computer system Qualifications and Experience A true passion for delivering customer service excellence Motor vehicle industry experience is highly regarded Experience in managing/leading teams in a busy environment Confident, engaging approach and a natural ability to communicate Resilience and the ability to work in a complex and changing environment Outstanding verbal and written communication skills Excellent self‑organisation and time‑management skills Related industry experience (automotive highly desirable but not required) Demonstrated strong leadership and coaching experience Highly developed stakeholder engagement, influencing, and presenting skills Strong IT skills in particular MS Office Perks and Benefits Ongoing incentive programs and recognition Ongoing learning and development opportunities Supportive team members and management Uniform provided Must have full Australian work rights. At O’Brien® we put our customers at the heart of everything we do, serving more than 360,000 customers each year, 24 hours a day, 7 days a week, 365 days a year. O’Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents. #J-18808-Ljbffr

  • Customer Service Leader

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    .Customer Service Leader page is loaded## Customer Service Leaderlocations: Lambton, NSWtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 25, 2025 (28 days left to apply)job requisition id: JR62243--O’Brien Glass have an exciting opportunity for you to begin or continue your career within the Auto Glass industry by joining...

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