Rotational Booking Administrator

Cambridge University Hospital NHS Foundation Trust Rotational Booking Administrator The closing date is 01 February 2026. We are in need of both maternity cover and permanent Rotational Booking Administrators within our Imaging CT and MRI departments. You should have the ability to work well under pressure, be organised and have excellent attention to detail. You must be able to work both independently and as part of a team, liaising with staff at all levels in a confident manner and be willing to learn. We are a diverse and friendly team who are dedicated and highly motivated to ensure both patients and staff receive the best service. As part of our Imaging Administration team, you may be required to work on a rotating shift pattern within our specialist areas. This is to broaden your skills and knowledge and to assist colleagues in different departments. The post in MRI is 12 month Maternity cover. The posts in CT are a part time 12 month Maternity cover and a full time permanent position. Main duties of the job You will provide high quality administrative support to the department. Tasks will include typing, Reception duties, customer service, maintaining databases, booking appointments / meeting, filing, organising and booking meeting rooms and general administrative support to the Department. You will play a key role in the efficient day to day activities of the department. You will often be the first point of contact for the department and will be required to communicate in a professional and courteous manner. You will answer general queries and explain information relating to the department. About us Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments, you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract, you are able to apply for this as a fixed term position. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment This vacancy will close at midnight on the 1st February 2026. Interviews are due to be held on the 12th February 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Educated to GCSE level or equivalent. NVQ level 2 Customer Service/Business Admin/ITQ or equivalent. Admin or equivalent experience. Experience Experience of working in a busy office environment or reception role. Experience of prioritising, planning and organising own tasks. Working within guidelines. Experience of customer service or dealing with the public. Experience of IT packages - Microsoft Office. Previous experience of working in the NHS. Previous experience of working within medical records. Experience of call handling. Experience of dealing with difficult situations and confrontations. Knowledge Understanding confidentiality and data protection. Understanding of customer service. Knowledge of Trust information systems. Knowledge of the Trust including awareness of the Trust's priorities. Knowledge of medical terminology. Skills Ability to work as part of a team. Good communication skills including telephone, e‑mail and face to face. Ability to follow processes and procedures. High level of ability to organise and manage own time keeping to schedule and deadlines. Good organisational skills. Ability to meet deadlines. Willing to take on and learn new skills. Ability to show attention to detail and accuracy. Ability to adapt to change. Ability to work under pressure. Ability to store and safeguard confidential documents. Willingness to learn new skills. Additional Requirements The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cambridge University Hospital NHS Foundation Trust #J-18808-Ljbffr