Assistant Store Manager

Overview An exciting opportunity exists for an outstanding retail superstar to join our fun and dynamic retail team in Chadstone as an Assistant Boutique Manager. CAMILLA is one of Australia's leading luxury retailers and it is taking the world by storm. Founded in in Sydney's iconic Bondi Beach by designer Camilla Franks, CAMILLA has captured the imagination of the world with its vibrant and iconic aesthetic across luxurious resort and ready-to-wear. Expanding rapidly into overseas markets, CAMILLA is well on our way to "Colour the world" With great success already in our US and Australian locations, we are looking for an experienced Assistant Boutique Manager who is passionate about luxury fashion and building a VIP client database. If this sounds like you, float on over and apply now With love xx At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality. We will adjust our recruitment process to support accessibility needs. Equality will know no boundaries within our walls and wherever we go. Responsibilities Partner with the Boutique Stylists to meet their individual sales plans and KPI. Ensure store rosters are scheduled according to the business needs whilst adhering to the store's base roster and wage allowance. Facilitate the implementation and success of special events held at the boutique. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximise sales within the market. Maintain visual presentation based on company vision and market needs. Coach and monitor, in partnership with the Store Manager, on Boutique Stylists' accountability for client outreach and relationship development. Manage the delivery of best-in-class client experience and operating standards through your boutique. Strategically build client base to generate sales growth through both VIP and non-VIP acquisition. Use appointments and digital booking tools to drive sales growth with clients and deliver a unique service experience through Angels. Partner with the Boutique Manager in hiring and providing performance review feedback; train new Boutique Stylists and Stock Coordinators. Explain and enforce KPIs and ensure that the team is trending to those measures. Ensure the team is prepared for key moments – sale, product launches etc. Model the CAMILLA values and lead the team in an inspiring manner. What we are looking for A demonstrated retail history and experience in management is ideal. Capability in the operational running of a Boutique. Creative flair to make the Boutique ownable and inviting for customers. Energetic and inviting presence for customers. Experience in customer relationship management and luxury customer service. Proven ability to meet financial, operational, and service KPIs. Ability to deliver visual merchandising excellence. Be a CAMILLA brand ambassador, embracing the cultures and values wholeheartedly. Perks Be part of a global and expanding brand. Discounts and Uniform Allowances. A focus on personal development and growth. A supportive National Retail tribe. Employee Assistance – free and confidential counselling service for all employees. Annual education 'Love-In' events at our Head Quarters in Alexandria. VIP Clientelling and Exclusive Events. Bonuses and Incentives. Parties and Events — we are known for our fabulous events. EEO and Recruitment We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We will adjust our recruitment process to support accessibility needs. Equality will know no boundaries within our walls and wherever we go. Seniority level: Not Applicable. Employment type: Full-time. Job function: Sales, Business Development, and Customer Service. Industries: Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry. #J-18808-Ljbffr