Administration Officer

vor 4 Wochen


Canberra, Österreich The Y Canberra Region Vollzeit

Administration Officer – Customer Care Team Join to apply for the Administration Officer – Customer Care Team role at The Y Canberra Region. What You Will Do Support the Customer Care Team Manager with high‑quality administrative and accounts support for ELCs, OSHC services and ancillary programs. Develop effective overlap and capability with the Manager to ensure seamless service delivery and continuity in their absence. What You Will Need Experience with QikKids or Xplor systems Knowledge of childcare administration processes Be a welcoming and professional first point of contact for the Customer Care Team Strong commitment to delivering excellent customer service Assist with direct debit processing and debt management Support organisational compliance requirements Provide day‑to‑day administrative support to the Customer Care Team Manager Professional presentation and approachable manner A positive, proactive “glass half full” attitude, even under pressure Self‑motivated with the ability to work independently Ability to complete general administrative tasks as required Must hold a current WWVP card Part‑time – 22.5 hours per week Schedule Wednesday, Thursday & Friday | 9:00am – 5:00pm (Potential for additional hours) Benefits Health & Wellbeing Support – free flu shots, 24/7 confidential counselling via Telus Health Global. Career growth – industry leading training, child safeguarding certifications. Employee perks & discounts – exclusive rewards, Y Thanks, Y Canberra Region services. Paid onboarding & training – fully paid from day one. WWVP & WWCC renewal reimbursement – costs reimbursed for eligible staff. Medibank Corporate Health Cover – 9% discount on health insurance. Our Commitment to Safeguarding At The Y, child safety is our top priority. We thoroughly screen all candidates, including criminal/police checks and reference checks, to ensure we have the right people supporting the children in our care. Important Information Candidates must have the legal right to work in Australia without sponsorship. Pre‑employment checks include Nationally Coordinated Criminal History Check (NCCHC), International Police Check (if applicable), two reference checks. Applications close on Friday, December 12, 2025, at 11:59 PM, unless a suitable candidate is found earlier. Ready to make a difference? Apply now and be part of a team that’s shaping young minds and creating a positive, supportive community. We can’t wait to welcome you #J-18808-Ljbffr


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