People & Culture Operations Manager

People & Culture Operations Manager Exciting opportunity to join a dynamic organisation, committed to supporting our community. A newly established role has been created within the business and, St John NT is looking to recruit a self-motivated and people orientated leader to join their People & Culture team. In this role, you will serve as a vital link between the operational and strategic goals of the business, our operations and our people. Reporting to the Director People & Culture, you will work with the Executive Leadership Team, operational department leaders and key stakeholders to provide exceptional people delivery and operational support services to the business. The People & Culture Operations Manager will be seen as a trusted advisor within the business, working closely with the Director People & Culture on key strategic people initiatives. About the role, you will : Oversee all employee relations and industrial relations matters including complex case management, grievances, disputes, mediation and investigations and directly manage all complaints with senior management Negotiate, mediate and monitor industrial relations and Enterprise Agreement issues Oversee the recruitment, selection and induction process including on-boarding Develop a Learning & Development Framework that provides all of our leaders with soft skills development Establish and maintain a comprehensive Performance Management system Foster an environment and organisational culture which encourages and enables change, innovation and improvement to deliver St John NT strategic direction, community expectations and staff performance and satisfaction What You’ll Bring Tertiary qualifications in business, HR, Industrial Relations, Law or related field A minimum of 10 years experience in HR Management positions within a complex, medium to large size organisation Proven leadership, people management and coordination skills at management level Demonstrated experience with HRIS reporting systems including implementation, continuous management and improvement Demonstrated highly developed communication and consultation skills to enable interaction with a wide variety of key stakeholders Demonstrated high level ability to interpret and related Fair Work legislation affecting the organisation, and good knowledge and understanding of current HR systems and processes in Australia. Why Join St John NT? St John NT is the Northern Territory’s leading provider of emergency medical response and preparedness. Our mission is to save lives and build community resilience—improving safety and healthcare outcomes for all Territorians. We do this through a wide range of services, including ambulance operations under contract to the NT Government, emergency medical coordination, major event health coverage, nationally accredited first aid training, and community education. We Offer Competitive salary and generous salary packaging options (Salary packaging of $15,899 plus entertainment benefits of $2650 available). 10 weeks of annual leave per annum. Comprehensive on-the-job training and career development. A range of wellness initiatives such as flu vaccination, discounted health insurance, physical fitness reimbursement, mental and general well-being dedicated employee assistance program for employees of St John NT and their immediate family members. This is your chance to make a difference, join a dynamic organisation committed to supporting our community. St John ambulance is a child-safe organisation and is committed to promoting and protecting the safety and well-being of all young people. All employment appointments are subject to holding a valid working with children check and successful police check. If you’re ready to make a difference, APPLY today, follow the link and create an account. #J-18808-Ljbffr