Junior Receptionist

About the Role We’re looking for a friendly, organised, and motivated person to join our accounting practice as our Junior Receptionist . This is an entry-level position and no previous experience is required — we’ll teach you everything you need to know. In this role, you’ll be the first person clients see when they visit or call the office. You’ll help keep things running smoothly by supporting our accountants with day‑to‑day admin tasks and making sure our reception area feels welcoming. For the right person, this role also comes with a fantastic opportunity to grow into a full‑time accounting or bookkeeping role as your skills and confidence develop. What You’ll Be Doing Welcoming Clients Greeting clients with a positive, professional attitude Answering phone calls and directing enquiries to the right team member Keeping the reception area tidy and inviting Helping the Accounting Team Scanning, saving, and organising client documents in our systems Preparing new client packs and helping with onboarding steps Sending simple correspondence and reminder emails under guidance Assisting with client reminder processes (BAS due dates, tax return information, etc.) Admin & Office Support Opening and sorting mail, including ATO letters Handling outgoing mail and couriers Booking appointments and preparing meeting rooms Keeping office and kitchen supplies stocked Helping with team events, training days, and general office tasks Learning About Compliance Helping with basic ID checks and other simple compliance tasks Making sure we have everything we need before documents are lodged What We’re Looking For Good communication skills and a confident phone manner Someone organised with great attention to detail A willingness to learn and take on feedback Basic computer skills and a positive “can‑do” mindset An interest in accounting, finance, or business (not essential but definitely a plus) Experience & Qualifications No previous experience needed — full training provided School leavers are encouraged to apply Any exposure to customer service (retail/hospitality) is a bonus but not required A genuine interest in growing into an accounting role is highly valued What It’s Like to Work With Us A supportive team that enjoys helping each other A professional but relaxed office environment Opportunities to learn new software and accounting processes A clear development pathway for those wanting to build a career in accounting or bookkeeping As you grow in the role, you may progress into: Client Services / Administration Accounting Assistant Graduate Accountant (with further study) Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr