Service Advisor
Vor 2 Tagen
Mercedes-Benz Toorak , one of Melbourne's leading authorised Mercedes-Benz passenger car dealers, has an exciting opportunity for an outstanding individual to join one of the world's best luxury automotive brands as Service Advisor at our dealership to help service the incremental growth in the community. Do you currently work as a Service Advisor and want to work for one of the most reputable automotive brands in the world? Are you looking for the next step in your career and working in a prestige dealership? Do you strive for excellence and have a passion for Customer Service? If you answered yes to the above, then this job may be the best for you. This position will suit an experienced 'networker' that has experience in an advisor position, preferably at a prestige dealership who has a passion for maintenance, service and repairs ensuring customer satisfaction and relations. You must be organised and disciplined and 100% committed to proving exceptional customer service and loyalty. Duties include: Act as the prime point of contact between the Service Department and the customers for repair and maintenance service on vehicles Ensure a high level of professionalism and customer service at all times Actively manage customers' expectations of their servicing needs Invoicing and preparing Repair Orders in a timely matter Pentana Solutions (ERA Power) experience will be beneficial The successful applicant must have: A professional demeanour, excellent organisational skills, and be able to maintain their composure when under pressure from customers and workshop A thorough understanding and hands on experience of maintaining Mercedes-Benz vehicles Previous experience working with a luxury automotive brand will be highly regarded Excellent attention to detail (we have zero documentation error expectations) Superior people and communication skills (covering verbal, written and electronic) High level of competency with Microsoft Outlook and Office, including Word, Excel etc. Experience with ERA Power will be highly regarded A passion for Mercedes-Benz is a given You are pro‑active and competitive, yet supportive of your colleagues seeking your assistance and whilst maintaining and building customer relations. Informative with car details and warranties, questions and documentation handling. The successful candidate will enjoy: A highly competitive remuneration package with a generous commission structure On-going training to support your personal and professional development Working with a strong supportive team To be eligible to apply for this permanent position, you must hold permanent Australian citizenship and a current Australian Driver Licence. If you consider yourself suitably qualified for this position, please apply via SEEK. Why you should join Australasia's largest automotive retailer: We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience. We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts. Eagers Automotive is an equal opportunity employer that values diversity in the workplace. #J-18808-Ljbffr
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Service Advisor
vor 3 Wochen
City of Melbourne, Österreich Cox Auto Service Centre VollzeitAbout the role As a Service Advisor at Cox Automotive Repairs Pty Ltd, you will play a crucial role in ensuring a seamless customer experience. Based in South Melbourne, this full‑time role is responsible for liaising with customers, managing vehicle repairs, and maintaining strong relationships with our team of experienced technicians. What you’ll be...
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Service Advisor
vor 3 Wochen
City of Melbourne, Österreich Cox Auto Service Centre VollzeitA leading automotive service provider in Melbourne is seeking a Service Advisor to ensure a seamless customer experience. You will liaise with customers regarding vehicle repairs and maintain strong relationships with technicians. The ideal candidate has relevant experience in the automotive industry, excellent communication skills, and a commitment to...
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City of Melbourne, Österreich Joe Rascal Investments Pty Ltd VollzeitJoe Rascal Investments Pty Ltd – South Melbourne VIC We are seeking a dedicated Service Advisor to join our team at Joe Rascal Ducati in South Melbourne. This is a full-time position that will play a crucial role in providing exceptional customer service and maintaining the smooth operation of our automotive repair workshop. What you'll be doing Greeting...
