Customer Advisor Leave and Relief

Customer Advisor Leave and Relief - Mildura Join to apply for the Customer Advisor Leave and Relief - Mildura role at NAB . Part‑time position based in our Mildura & Ouyen Branches with a 12‑month fixed‑term contract. You will travel between locations to cover planned and unplanned leave, with mileage paid. Hours: 5 days per week, Monday‑Thursday 9:00 am–4:30 pm, Friday 9:00 am–5:30 pm. Our people are customer obsessed—we put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution. You’ll have our support to excel for customers, deliver positive change for communities, grow your career while still having time for what matters most. We are empowered to make a positive difference for customers and communities. Everyone is given the opportunity to learn, grow and achieve. We set bold ambitions and clear expectations to get the best customer outcomes. All new Customer Advisors receive NAB’s tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including: Banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurance. Extensive range of benefits and discounted offers on travel, fitness, events and technology. Variety of leave benefits: parental leave, religious leave, special leave, sporting activities leave and volunteer leave. Health and wellbeing benefits including discounts on a wide selection of products. What you’ll bring: A passion for delivering an amazing experience to customers and an unwavering commitment to quality. Ability to work collaboratively as a team, self‑motivation and energy to create our signature customer experience. A keen eye for detail that ensures transactions are completed efficiently and accurately. An appreciation for inclusion and the diversity of our customers. An interest in upskilling and career development opportunities with NAB. In this role you will: Support our Mildura & Ouyen Branches by being the first point of contact for customers and putting them at the centre of everything you do. Assist customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions. Ensure customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date. Demonstrate our Smarter Banking options (self‑service and digital) to customers to help make their banking simple, easy and secure. Undertake ongoing training and development to enhance your career. We know that our people make us who we are. That's why we have built a culture of equity and respect—where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups we continue to foster an inclusive environment where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. For details on the recruitment process and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team at (please reference job number) or visit our Careers page above for other contact options. Join NAB. If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, so we encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted. #J-18808-Ljbffr