Credit and Collections Manager
vor 3 Wochen
At Respect, we have proudly supported older Australians and families for more than a century. As we continue to grow across residential aged care, Support at Home, retirement living and childcare services, we are seeking an experienced Credit and Collections Manager to lead our credit, billing and revenue recovery function. If you are a strategic finance leader with strong people skills, a passion for continuous improvement, and a customer‑centred approach, this is an opportunity to shape a high‑performing team and strengthen financial sustainability across our organisation. Why You Will Love This Role Lead a dedicated team that values empathy, professionalism and accountability Influence key financial outcomes by improving cashflow and minimising bad debts Work closely with a wide range of stakeholders across a large, purpose‑driven organisation Play a major role in shaping systems, processes and reporting frameworks for long‑term success What You Will Be Doing Credit Control & Collections Lead the strategic delivery of the Credit and Collections function Oversee accurate and timely invoicing, receipting and debtor reconciliations across all service lines Proactively manage overdue accounts and implement people‑centred collection strategies aligned with Respect’s values Monitor debtor ageing and drive action plans to reduce outstanding days Resolve complex billing issues with professionalism, empathy and commercial judgement Mentor and develop the credit and collections team to achieve high performance Streamline and enhance billing accuracy, efficiencies and customer experience Develop and maintain clear procedures, escalation pathways and quality controls Risk, Compliance & Reporting Ensure compliance with the Aged Care Act, Retirement Living Act, Privacy Act and all relevant consumer protections Maintain robust debtor risk registers and provide regular reporting to senior leadership Prepare monthly dashboards including ageing, write‑offs, recoveries and risk commentary Stakeholder Engagement Act as the key escalation point for sensitive or complex debtor matters Collaborate effectively with General Managers, Finance, Legal, and operational teams What You Will Bring Minimum 7 years management experience in credit control, collections or receivables within a large or multi‑entity organisation Demonstrated ability to manage high‑volume, complex debtor ledgers in a service‑driven or regulated environment Strong negotiation, communication and conflict resolution skills Experience leading small teams and fostering a culture of accountability and care Proven analytical capability and a track record of improving cashflow outcomes Strong leadership skills and an ability to drive results Highly Desirable Experience in aged care, health, NDIS or other regulated consumer environments Proficiency with ERP, Excel and reporting tools Membership of CAANZ/CPA, AICM or tertiary qualifications in accounting, business or related fields Ready to Make a Difference? If you are a confident finance leader who thrives in a collaborative, mission‑driven environment, we would love to hear from you. Apply today and help us continue delivering respect, care and dignity to the communities we serve. #J-18808-Ljbffr
-
Credit Risk and Collections Manager
vor 2 Wochen
City of Brisbane, Österreich Data#3 VollzeitJoin Data#3 as our new Credit Risk and Collections Manager. You’ll lead a talented team, shape the company’s Credit and Collections strategy, policy and process, and use data-driven insights to optimise cash flow, reduce bad debts, and manage credit exposure for our diverse national customer base. If you’re passionate about continuous improvement and...
-
Credit & Collections Leader — Cashflow & Care Focus
vor 3 Wochen
City of Melbourne, Österreich Respect Group Limited VollzeitA leading aged care organization in Melbourne is seeking an experienced Credit and Collections Manager to lead their finance function. This role involves managing a dedicated team to improve cash flow and minimize bad debts, while ensuring compliance with industry regulations. The ideal candidate will have 7+ years in management roles related to credit and...
-
Head of Growth
Vor 5 Tagen
Council of the City of Sydney, Österreich Credit Corp Vollzeit1 day ago Be among the first 25 applicants Credit Corp is Australia's largest provider of sustainable financial services to the credit‑impaired consumer segment. We are listed on the ASX with over 2400 staff in multiple locations in Australia, USA, New Zealand, and the Philippines. We work closely with regulators to provide sustainable financial...
-
Council of the City of Sydney, Österreich GFG Alliance VollzeitA leading steel manufacturing company is seeking a Credit/Collections Officer to manage customer accounts, ensure accurate collections, and build relationships with stakeholders. The ideal candidate has over 5 years of experience in a credit role, preferably within the construction industry. Strong attention to detail and communication skills are essential....
-
Credit & Collections Specialist
vor 1 Tag
City of Brisbane, Österreich Stramit VollzeitA leading steel manufacturer in Queensland is seeking a dynamic Credit Officer to join their Finance Team. This full-time role involves managing collections and account reconciliations to support the business. Ideal candidates will have strong experience in credit management, excellent organizational skills, and the ability to work well in a busy...
-
Credit Team Lead
vor 2 Wochen
City of Melbourne, Österreich Linfox VollzeitA leading logistics provider in Australia seeks a confident Credit Team Lead to oversee financial performance across ANZ. The ideal candidate will lead a team, manage major customer accounts, and contribute to credit and collections strategies. This role requires at least 5 years of experience in credit or accounts receivable, strong knowledge of SAP, and...
-
Credit Consultant
vor 1 Tag
City of Brisbane, Österreich C200 Heartland Bank Limited VollzeitKia ora! We have an exciting opportunity for a Credit Consultant to join our Collections Team in our Auckland Office. While Collections experience is preferable, we are looking for an energetic and empathetic person who can evidence strong communication -written and verbal, customer service, problem solving and negotiation skills, you also enjoy providing...
-
Head of Growth
vor 4 Wochen
Council of the City of Sydney, Österreich Credit Corp VollzeitAbout Us Credit Corp is Australia's largest provider of sustainable financial services to the credit‑impaired consumer segment. We are listed on the ASX with over 2,400 staff in multiple locations in Australia, USA, New Zealand, and the Philippines. We work closely with regulators to provide sustainable financial solutions with the objective of improving...
-
Credit & Collections Specialist — Hybrid
vor 1 Tag
Council of the City of Sydney, Österreich APRA AMCOS VollzeitA member-owned music rights management organisation located in Sydney is seeking a Credit Officer to manage internal debt processes for client accounts. Key responsibilities include debt collection via phone and email, managing client communications, and providing operational support. Ideal candidates should have experience with debtor skills, stakeholder...
-
Credit Controller
Vor 7 Tagen
City of Melbourne, Österreich City of Kingston VollzeitA leading wholesale distribution company in Australia is seeking an experienced Credit Controller based in Heatherton. The role involves prompt collection of dues, assisting the AR team with monthly functions, and managing delinquent accounts. Ideal candidates will have over 5 years of experience in credit collections, strong customer focus, and excellent...
