Customer Service Operator
vor 2 Wochen
Customer Service Operator (Wollongong Office) Join EDConnect: Launch Your Career as a Customer Service Officer Are you ready to be a crucial support pillar for the NSW Department of Education? EDConnect, the shared services Contact Centre for Payroll and Leave, is seeking 12 dedicated Customer Service Officers to join our dynamic team in Wollongong This is an opportunity to use your high-level customer service skills to support teachers and corporate staff with essential finance, HR, and technical system queries. High-level customer service experience is highly regarded – contact centre background is a plus, but we welcome diverse skill sets What's On Offer? Impactful Work: Support the people who deliver world‑class education in NSW. Great Pay: Competitive rate of $35.15 per hour. Job Security: A contract from 24/11/2025 to 26/06/2026 with a possibility of extension. Flexible Hybrid Model: After your non‑negotiable 4‑5 weeks of on‑site training , enjoy a hybrid work model: 2 days in the office, the rest WFH Guaranteed Time Off: Benefit from confirmed contractor shutdown over the 2025‑26 Christmas and New Year period (see details below). The Role: Your Day‑to‑Day You will be the first point of contact, delivering high‑quality service and initial advice on finance, HR, and technical systems to our customers (school and corporate staff). Key Functions: Handle a high volume of customer enquiries promptly and courteously. Accurately record and maintain customer enquiry data in a management system. Use multiple technology platforms and databases with confidence. Adhere to Contact Centre KPIs and maintain current knowledge of policies and processes. Display resilience , accountability , and a strong commitment to customer service . Working Details (Non‑Negotiable) Hours: 7 hours per day (35 hours per week). Roster: Rotational shifts of 7.5 hours (including unpaid lunch break) between 8:00 am – 5:00 pm, Monday – Friday. Location: Rotational working from an office in Wollongong , and home, as directed. Christmas & New Year Shutdown Bonus Enjoy extended breaks: December 22‑29, 2025 (inclusive); January 1, 2026; and January 5‑14, 2026 (inclusive). Limited work days on Dec 30 & 31, Jan 2, and back to normal from Jan 15. Essential Requirements & Application Process Ability to work the full rotational roster (8:00 am – 5:00 pm, Mon‑Fri). Ability to successfully pass a Police Check and 2 x reference checks. Typing Test: Please conduct an Alphanumerical Typing Test and attach your results to your CV. Interview Process: Shortlisted candidates will be invited to a 30‑minute video‑conference interview . During the interview, you will complete an online work sample (no preparation required). Candidates are expected to come prepared in professional attire. Ready to connect? Apply now and support the heart of NSW Education At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. #J-18808-Ljbffr
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Customer Concierge Operator
vor 2 Wochen
Newcastle City Council, Österreich Service NSW VollzeitCustomer Concierge Operator Digital Service Representative Newcastle and Maitland Contact Centre | Service Centres Toronto, Warners Bay, Wallsend, Newcastle, Cessnock, Maitland, Raymond Terrace, Nelson Bay Customer Concierge Operator - SNSW Clerk Grade 2 - starting annual salary $58,346 Digital Service Representative - SNSW Clerk Grade 2 / 3 - starting...
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Customer Service Operator
Vor 7 Tagen
Wagga Wagga City Council, Österreich Murray Irrigation Limited VollzeitMurray Irrigation has an exciting opportunity to join our Customer Experience Team. Our department is focused on enabling an engaging and seamless customer experience and provides applicants an opportunity to be part of an environment that is fast paced, varied, and focussed on achieving outcomes for customers within a dynamic and vibrant team. The Customer...
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Senior Console Operator
vor 2 Wochen
Wollongong City Council, Österreich Park Pty VollzeitPark Fuels is an independent, Australian-owned, Illawarra based business dedicated to supplying a range of fuel products and innovative services for industry, government and our local community. To find out more about Park, visit About the role The Senior Console Operator is responsible for providing ongoing support to the Retail Store Manager in the...
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Customer Service Representative
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
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Customer Service
vor 2 Wochen
City of Launceston, Österreich CSR VollzeitA leading Australian manufacturing company is seeking a Customer Service / Warehouse Operator in Launceston, TAS. The position involves delivering outstanding service to customers, assisting with product selection, and coordinating deliveries. The ideal candidate will thrive in a fast-paced environment, have strong communication skills, and a passion for...
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Driver Tester
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitA government agency in New South Wales is seeking a Customer Service Representative-Driver Tester to provide exceptional service through driver license testing. The role requires an unrestricted driver licence and the ability to drive a manual vehicle. This part-time position offers a salary range of $84,734 - $89,050 pro-rata, with flexibility in operating...
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Weighbridge Operator
vor 4 Wochen
Wollongong City Council, Österreich Careers at Council VollzeitOverview Weighbridge Operator – Permanent, Full-Time. Salary from $71,528.47 up to $78,929.38 per annum plus superannuation. This recruitment may also be used to create a casual employment list for future opportunities within the Waste & Resource Recovery team. Location: Wollongong, New South Wales Join Wollongong City Council in a role that combines...
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Weighbridge Operator — Flexible Hours, Growth
vor 2 Wochen
Wollongong City Council, Österreich Careers at Council VollzeitA local government authority in New South Wales is hiring a Weighbridge Operator. This role involves managing transactions at the Waste and Resource Recovery Park, providing customer service, and supporting sustainability initiatives. Candidates should possess customer service skills, the ability to learn quickly, and be physically capable of handling manual...
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Customer Service Operator
Vor 5 Tagen
City Of Canning, Österreich Metcash VollzeitAt Metcash, we’re all part of something bigger. We get all the perks of a small business heart, without missing out on the big business support. Our Customer Service team play a vital role in how we champion successful independents and help local retailers become the best store in their town. They’re the ones connecting with our customers to ensure...
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Warehouse Machine Operator
Vor 5 Tagen
Wollongong City Council, Österreich Vinnies Sa VollzeitWarehouse Machine Operator Location : Unanderra, NSW, AU The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and...
