Coordinator, Outbound Deakin Abroad

Apply now Job no: Work type: Full-timeLocation: Melbourne - BurwoodCategories: Student Services Flexible location (Melbourne or Geelong campuses) + hybrid work arrangements Full-time fixed-term role for 12 months. Benefits for working with us At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you’ll find everything you need to thrive, including on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. We are seeking a Coordinator to work in our Outbound Deakin Abroad team to support students who are seeking to study abroad. You will provide administrative support for everyday adventures by ensuring smooth operation, development, promotion, and delivery of all learning abroad programs including internships and social impact programs. As a Coordinator you will: Implement strategies to promote positive emotional well-being across the team and regularly reflect on own behaviour. Investigate and probe for the facts and identify relevant solutions and select the most appropriate from the range of alternatives. Plan and prioritises work and critical activities appropriately and recognises barriers to achieving outcomes, finds practical ways to deal with them and evaluates progress. Build new and productive relationships with a diverse range of potential students, stakeholders or key and influential individuals both inside and outside the University. Develop and implement practical, accessible solutions based on stakeholder needs. To be successful, you’ll have: A Degree with subsequent relevant experience; or extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or An equivalent combination of relevant experience and/or education/training. Experience in an outbound environment with an attitude to convert enquiries to confirmed positions (application, enrolment and participation). Experience in both sales and customer service provision, including high-level interpersonal skills, the ability to master content knowledge across a broad range of course and policy areas, and the ability to respond to people confidently, positively, and with respect while maintaining confidentiality when required. Ability to deliver a duty of care towards students on learning abroad programs. Here's how to apply: Please submit your updated resume and a short cover letter outlining your skills and experience. For a confidential discussion regarding this role, please contact Cynthia Boyd (Senior Coordinator, Outbound Deakin Abroad) on Applications for this position close on Wednesday 10 December at 11:55pm Are You Ready? Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community. We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success. We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders. Advertised: 28 Nov 2025 AUS Eastern Daylight Time #J-18808-Ljbffr