Coordinator, Transition Experience and Spaces

Coordinator, Transition Experience and Spaces Help shape the student journey at Swinburne Full-time, ongoing position based at our Hawthorn campus HEW Level 6 salary + 17% super and staff benefits About The Role Join our team and play a pivotal role in shaping an exceptional student journey. As Coordinator, Transition Experience and Spaces, you’ll enhance the quality, accessibility, and impact of student-facing experiences across Orientation and Transition programs, as well as non‑teaching student amenities and spaces. Reporting to the Senior Manager, Student Transition, you’ll ensure a seamless and engaging experience by coordinating design, marketing, processes, and service improvements. This role works collaboratively with internal teams and external partners, proactively engaging stakeholders to deliver initiatives that foster belonging, streamline access to Orientation resources, and optimise student spaces. You’ll bring together diverse perspectives to embed a cohesive visual identity, user experience, and service design approach across projects—making a real difference in how students connect and thrive. About You To be suitable for this role you will need to have experience in the below key accountabilities: Design and maintain the visual identity of Orientation across all platforms and materials in consultation with internal stakeholders. Coordinate the production of digital and print assets including signage, collateral, handbooks, uniforms, and merchandise, ensuring consistency and alignment with university brand standards. Plan and implement wayfinding strategies and on‑ground support initiatives for commencing students during orientation periods. Coordinate student bookings and special use of student‑facing spaces, ensuring clear and consistent policies and procedures are in place to support equitable and student‑centered access. Establish, communicate, and maintain clear process and timelines, while ensuring timely and accurate communication with stakeholders. Support the delivery of other programs and initiatives within the team and wider Student Engagement portfolio as required. Exhibit a highly professional team‑oriented approach and work collaboratively with students, colleagues and stakeholders. Qualifications For more information please refer to the job description. A degree with subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training. About Swinburne University Of Technology Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research. What We Offer You Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle. Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers. Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions. To Apply Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position. To review the Position Description and to apply, please scroll down to the bottom of the page. If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page. Appointment to this position is subject to passing a Working with Children Check. If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on Applications Close: Sunday 7th December at 11pm. Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work‑life balance. Diversity, Equity and Inclusion Swinburne has become a world‑class university, driving social and economic impacts through science, technology, and innovation. As a dual‑sector university, our vision is for people and technology working together to build a better world. Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age. We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership. We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact or call +61 . Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to (general enquiries will not be answered by phone). Victoria’s Commitment to Action: Improving international student employment outcomes. As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates. As a Circle Back Initiative Employer, we commit to responding to every applicant. #J-18808-Ljbffr