Technology Operations

Permanent - 30 to 37.5 hours per week - Hobart or Melbourne About the Wilderness Society The Wilderness Society exists to protect, promote and restore wilderness and nature across Australia. We believe in the power of people to make change, and our independence and integrity are central to who we are. We work alongside communities, supporters and allies to achieve environmental protection and a thriving natural world for future generations. Why this role? If you’re an IT generalist who enjoys making systems that work for people and you’re curious about cyber security and responsible AI, then this role offers rare breadth, autonomy and purpose. You’ll sit at the intersection of technology operations, cyber resilience and digital innovation, helping a national environmental organisation work more simply, securely and confidently in a fast-changing digital landscape. This role is ideal for someone who likes hands-on problem solving, clear ownership, and shaping how technology is used. What you’ll do Keep core systems stable, secure and well-used (CRM, collaboration and communications platforms) Own internal system administration: access, permissions, data quality and documentation Triage IT issues and coordinate vendors and managed service providers Strengthen cyber security practices through awareness, training and access reviews Help roll out approved AI tools and support responsible, practical AI use Deliver small system improvements that genuinely reduce friction for staff You’ll report to the Business Services Manager and work closely with teams across the organisation, translating technical solutions into real-world impact. This role will require a minimum of 60% attendance in the office. What we’re looking for Essential 5+ years experience in IT operations, systems administration and digital platforms Strong technical judgement and problem-solving skills Confidence managing system access, data and user training Ability to explain technical concepts clearly to non-technical users Sound technical judgement with curiosity, care, and a strong service mindset Nice to have Experience managing cyber security awareness programs Experience implementing and supporting AI tools in the workplace CRM experience (e.g. Blackbaud CRM, NationBuilder, Mailchimp) Not-for-profit or mission-driven sector experience Employee Benefits: Five weeks of annual leave per year Genuine flexibility in working hours and location, with support for office and/or remote working 15 days personal leave 3 additional leave days at end of year Floating public holidays Generous Paid parental leave (subject to eligibility conditions) Commitment to supporting your professional development Access to Long Service Leave after five years of continuous service Access to our Employee Assistance Program (free counselling service) The Wilderness Society is about embracing everyone. From building a culture where you can bring your best self to work, to deploying initiatives that support the different needs of our staff, we are proud to be part of building an inclusive world for all. If you identify as a First Nations person, a woman, LGBTQIA+, neurodivergent, a person with a disability, a person of colour, or if you are from a culturally and linguistically diverse background, we strongly encourage you to apply. All qualified applicants will be considered regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We're committed to reasonable adjustments throughout the recruitment process for applicants with disabilities; please let us know if you require any. A position description is attached. #J-18808-Ljbffr