Front Office Reception | RACV Cobram Resort
vor 2 Wochen
Casual Employment| Must be available evenings and weekends Great things start here Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Cobram Resort, in the Murray River’s rich agricultural and historical region, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. A day in the life As a Front Office Receptionist, you will be the face and first point of contact for the RACV Cobram Resort. In this busy and varied role, you will be on your feet and utilising your customer service skills to provide our members with the best experience whilst at the reception desk. Your key responsibilities are to undertake the day‑to‑day duties associated with check‑in and check‑out of members, answering all calls and assisting with requests and general enquiries. You will also have access to the afterhours phone to deal with guest enquiries after 6pm, be responsible for locking up various areas of the resort (e.g., swimming pool) and manage after‑hours bookings coming in via email. You’ll be rostered to meet the peak and flow of business demands. Shifts will vary across a 7‑day rotating roster covering afternoons, evenings, weekends and public holidays. We’re offering… Opportunity to join during an exciting time of growth Ongoing training and career‑developing opportunities Experience in a reception role is highly desirable Availability Thursday – Sunday desirable Opera booking system knowledge would be an advantage A desire to deliver a high level of customer service Excellent administration and organisational skills High attention to detail Team player who works well under pressure A little about us As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure. Our nine RACV Resorts are an integral part of making this ambition a reality. Guests have access to everything from unique dining experiences to luxury day spas – and at discounted member rates – giving them valuable places to recharge and reconnect. You can learn more about our resorts at racv.com.au/travel-leisure/racv-resorts . Application process Click 'Apply' to submit your CV. Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check. At RACV we believe that maintaining a diverse and inclusive workplace is an important element of our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. Applicants will also be required to undertake police checks as a condition of employment. #J-18808-Ljbffr
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Front Office Receptionist
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